Guest-Centric F&B Attendant – Gaming Venue

Metropolitan Gaming; Arnold; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Service charge

Midnight pay

Discounts on travel and wellbeing

Company pension

Life insurance

Food & non-alcoholic bev discounts

Season ticket loan

Refer a friend bonus

Job summary

Metropolitan Gaming is seeking a friendly F&B Attendant to help create exceptional experiences within our Food & Beverage team. You’ll be flexible to meet guest needs and support fast, attentive service across nights, evenings, weekends, and a 24/7 trading week.

You will interact directly with guests, perform mise-en-place and POS duties, and deliver food and drinks promptly while upholding high standards in a welcoming, professional environment.

Qualifications

• Aged 18 or above with the right to work in the UK.
• Flexible to meet customers' needs and available for nights, evenings, weekends and shifts in a 24/7 trading week.
• Will spend a large portion of the shift on their feet working directly with the public.

Responsibilities

• Organise and carry out all mise-en-place duties prior to and after service to the required standards.
• Support the team to ensure efficient and smooth service during busy periods.
• Master the point-of-sale system for swift and precise order placement.
• Deliver food and drinks promptly and with expert knowledge, maintaining the highest standards.
• Engage with and interact comfortably with guests and build a working rapport in service to ensure a smooth and elegant service experience.

Job description

Metropolitan Gaming is seeking a friendly F&B Attendant to help create exceptional experiences within our Food & Beverage team. You’ll be flexible to meet guest needs and support fast, attentive service across nights, evenings, weekends, and a 24/7 trading week.

You will interact directly with guests, perform mise-en-place and POS duties, and deliver food and drinks promptly while upholding high standards in a welcoming, professional environment.