Guest-Centric F&B Assistant

Radisson Hotel Group; City of Edinburgh; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Hotel employee discount

Friends & Family discount

Global/local perks

Job summary

Radisson Hotel Group is seeking a Food & Beverage Assistant to join our vibrant team. We value character, skills and a passion for creating memorable dining experiences, delivering high standards of guest service across our properties.

As part of the Food & Beverage Team, you’ll support smooth service, liaise with colleagues, and contribute to delivering exceptional guest experiences while upholding our culture and values across locations in the United Kingdom.

Qualifications

• Experience in food & beverage service beneficial but not essential.
• Hands-on approach with a can-do work style.
• Commitment to delivering exceptional guest service with a passion for hospitality.
• Ability to find creative solutions taking ownership for duties and tasks.
• Personal integrity, with the ability to work in an environment that demands excellence.
• Experience of working with IT systems on various platforms.
• Strong communication skills.

Responsibilities

• Supports the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels
• Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries
• Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
• Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved
• Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
• Builds and maintains effective working relationships whilst promoting the company culture and values.
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow‑up as required

Skills

Food & Beverage service

Can-do attitude

Guest service orientation

Problem solving

Integrity

IT systems experience

Communication skills

Job description

Radisson Hotel Group is seeking a Food & Beverage Assistant to join our vibrant team. We value character, skills and a passion for creating memorable dining experiences, delivering high standards of guest service across our properties.

As part of the Food & Beverage Team, you’ll support smooth service, liaise with colleagues, and contribute to delivering exceptional guest experiences while upholding our culture and values across locations in the United Kingdom.