Guest-Focused F&B Assistant - Hotel Discounts

Radisson Hotel Group; Bentfield; On-site; GBP 17,000 - 19,000; Full time

Job summary

Radisson Hotel Group in the United Kingdom is seeking a Food & Beverage Assistant to join our vibrant team. You will contribute to delivering first-class service and help create memorable dining experiences for guests in a busy hotel setting.

This role focuses on hospitality excellence, teamwork, and guest satisfaction, with opportunities to develop skills across food and beverage operations and to uphold the brand promise of Every Moment Matters.

Qualifications

• Experience in food & beverage service beneficial but not essential
• Hands-on approach with a can-do work style
• Commitment to delivering exceptional guest service with a passion for the hospitality industry
• Ability to find creative solutions taking ownership for duties and tasks assigned
• Personal integrity, with the ability to work in an environment that demands excellence
• Experience of working with IT systems on various platforms
• Strong communication skills

Responsibilities

• Supports the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels
• Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries
• Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
• Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved
• Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
• Builds and maintains effective working relationships whilst promoting the company culture and values.
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

Job description

Radisson Hotel Group in the United Kingdom is seeking a Food & Beverage Assistant to join our vibrant team. You will contribute to delivering first-class service and help create memorable dining experiences for guests in a busy hotel setting.

This role focuses on hospitality excellence, teamwork, and guest satisfaction, with opportunities to develop skills across food and beverage operations and to uphold the brand promise of Every Moment Matters.