Guest‑Focused F&B Assistant: Service Mastery

Radisson Hotel Group; Manchester; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Hotel discounts

Friends & family discount

Spa & dining perks

Job summary

Radisson Hotel Group is seeking a Food & Beverage Assistant to join our vibrant team in delivering first‑class service. You’ll support the F&B department, work with a team to maximize guest satisfaction, and handle duties with a proactive, can‑do attitude while upholding our service standards.

Ideal candidates bring a hands‑on approach, strong communication, and a passion for hospitality. IT systems experience and integrity are valued, with opportunities to grow within a global hospitality

Qualifications

• Experience in food & beverage service beneficial but not essential.
• Hands-on approach with a can-do work style.
• Commitment to delivering exceptional guest service with a passion for the hospitality industry.
• Ability to find creative solutions taking ownership for duties and tasks assigned.
• Personal integrity, with the ability to work in an environment that demands excellence.
• Experience of working with IT systems on various platforms.
• Strong communication skills.

Responsibilities

• Supports the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels
• Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries
• Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
• Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved
• Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
• Builds and maintains effective working relationships whilst promoting the company culture and values.
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

Skills

Hands-on approach

Communication

F&B experience

Guest service

Integrity

IT systems

Job description

Radisson Hotel Group is seeking a Food & Beverage Assistant to join our vibrant team in delivering first‑class service. You’ll support the F&B department, work with a team to maximize guest satisfaction, and handle duties with a proactive, can‑do attitude while upholding our service standards.

Ideal candidates bring a hands‑on approach, strong communication, and a passion for hospitality. IT systems experience and integrity are valued, with opportunities to grow within a global hospitality