GTM Systems Administrator — AI-Driven RevOps (EMEA)

harvey; United Kingdom; Vor Ort; GBP 70.000 - 100.000; Vollzeit

Zusammenfassung

Harvey in the United Kingdom is seeking a GTM Systems Administrator to scale our pipeline and customer experience. You’ll work AI-first across lead sourcing, enrichment, routing, and support tooling, partnering with Sales, Marketing, and Customer Success to translate business needs into scalable systems.

You’ll configure Salesforce, Zendesk, and enrichment tools such as ZoomInfo or Clearbit, build automation with AI copilots, and ensure data quality and governance as we grow into a world-class

Qualifikationen

• 4–8+ years in GTM Systems, RevOps, Growth Ops or similar.
• Strong Salesforce proficiency plus Zendesk admin experience.
• Hands-on with Clay and data providers (ZoomInfo, Cognism, Apollo, Clearbit, etc.) and marketing automation platforms (Marketo, HubSpot).
• Demonstrated AI fluency: using AI tools to build workflows, automate admin tasks, and troubleshoot.
• Excellent systems thinking and cross-functional collaboration.

Aufgaben

• Work on GTM Systems projects, including top‑of‑funnel growth and customer success tooling.
• Design and improve top‑of‑funnel systems: sourcing, enrichment, scoring, and routing.
• Configure and optimize Zendesk as Harvey’s primary support platform and integrate adjacent CS tools.
• Contribute to Salesforce configuration across the funnel and data flows.
• Build and maintain AI-driven workflows and automations to reduce manual work.
• Integrate GTM and CS tools for a unified view of the customer and dashboards.
• Maintain data quality, governance, and documentation to scale with the company.

Kenntnisse

Salesforce

Zendesk

AI fluency

Data modeling

Marketing automation

Tools

ZoomInfo

Cognism

Apollo

Clearbit

Marketo

HubSpot

Jobbeschreibung

Harvey in the United Kingdom is seeking a GTM Systems Administrator to scale our pipeline and customer experience. You’ll work AI-first across lead sourcing, enrichment, routing, and support tooling, partnering with Sales, Marketing, and Customer Success to translate business needs into scalable systems.

You’ll configure Salesforce, Zendesk, and enrichment tools such as ZoomInfo or Clearbit, build automation with AI copilots, and ensure data quality and governance as we grow into a world-class