Growth-Oriented Branch Assistant Manager with Bonus

Simon Acres Group; Fort William; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Pension scheme

Generous bonus scheme

Career progression opportunities

Job summary

Simon Acres Group LTD in Fort William is seeking an Assistant Branch Manager to drive branch growth and customer service excellence. You will oversee day-to-day operations, manage staff, and support sales targets in a busy plumbing and heating merchant.

Salary £35,000 DOE plus generous bonus and benefits; this role offers career progression within a well-established business known for staff and customer satisfaction.

Qualifications

• Experience in a plumbers environment preferred.
• Strong customer service and communication skills required.
• Basic knowledge of plumbing/heating products advantageous.
• Proficiency with sales and inventory management software.

Responsibilities

• Provide excellent customer service and assist with product selection.
• Process sales transactions and handle account-related queries.
• Build and maintain relationships to encourage repeat business.
• Entertain customers (weekend potential).
• Promote new products, offers and seasonal promotions.
• Handle telephone and email inquiries promptly and professionally.
• Assist in the warehouse as required and with deliveries.

Skills

Customer service

Communication

Sales software

Organisational

Proactive mindset

Tools

Sales software

Inventory software

Job description

Simon Acres Group LTD in Fort William is seeking an Assistant Branch Manager to drive branch growth and customer service excellence. You will oversee day-to-day operations, manage staff, and support sales targets in a busy plumbing and heating merchant.

Salary £35,000 DOE plus generous bonus and benefits; this role offers career progression within a well-established business known for staff and customer satisfaction.