Growth-Minded Assistant Manager - Lead Café Excellence

Costa Coffee; Rotherham; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Star points rewards

Rewards portal discounts

Free drinks on shift

Food and drink discount

Costa discount card

Birthday surprise

Employee wellbeing

Contributory pension

Training plan

Job summary

Sim Trava is seeking an Assistant Manager for a permanent full-time role at our store. You will lead the team, deliver a premium coffee experience and support the Store Manager in running the store efficiently.

We value strong communication, reliability and a proactive, can-do attitude to ensure every guest leaves with an outstanding experience. Costa standards, health & safety compliance and ongoing team development are essential.

Qualifications

• Previous supervisory/management experience in a fast-paced environment.
• Strong communication and team-training skills.
• Able to implement brand standards and deliver excellent customer service.

Responsibilities

• Plan staff rosters to control labour and meet trading needs.
• Monitor store KPIs and translate into daily actions.
• Lead and develop team members to grow with Sim Trava.
• Roll out marketing updates and brief the team on new POS.
• Ensure cash and stock handling is secure.
• Oversee brand standards and customer satisfaction.
• Adhere to Sim Trava policies, Costa checks and health/safety.
• Use development plans and MyCostaLearning to progress to Store Manager.

Skills

Team leadership

Communication

Customer service

Training & development

Reliability

Job description

Sim Trava is seeking an Assistant Manager for a permanent full-time role at our store. You will lead the team, deliver a premium coffee experience and support the Store Manager in running the store efficiently.

We value strong communication, reliability and a proactive, can-do attitude to ensure every guest leaves with an outstanding experience. Costa standards, health & safety compliance and ongoing team development are essential.