Growth-focused PBSA Assistant Property Manager

Deverell Smith Recruitment Ltd; Greater London; On-site; GBP 35,000 - 37,000; Full time

Benefits offered by this job

Bonus scheme

Career progression

Job summary

Deverell Smith Recruitment Ltd is seeking an Assistant Property Manager for a PBSA site in London. You will support resident experience, occupancy, operations and compliance on-site, reporting to the Property Manager and coordinating with teams.

The ideal candidate has PBSA or residential property experience, strong customer service, and a proactive, team-focused approach. Salary £35,000-£37,000 + bonus; Monday–Friday with Saturday rota.

Qualifications

• PBSA or residential property experience required.
• Experience in property management, resident services or lettings.
• Strong customer service background.
• Experience working toward sales, occupancy or targets.
• Excellent communication and relationship-building.
• Strong organizational skills and attention to detail.
• Proactive, positive and solutions-focused approach.
• Ability to work independently and as part of a wider team.
• Good IT skills, including Microsoft Office.
• Flexibility to work Saturdays on a rota.

Responsibilities

• Deliver excellent customer service to students, residents, contractors and visitors.
• Be a key point of contact for resident queries and complaints.
• Organise and promote resident events to build community.
• Support sales and leasing strategies to maximise occupancy.
• Conduct viewings and present the property to a high standard.
• Monitor contractor activity and perform property inspections.
• Assist with budgets, invoices and financial administration.
• Support compliance, health & safety and reporting requirements.
• Deputise for the Property Manager when needed and mentor junior staff.

Skills

PBSA experience

Customer service

Sales targets

Communication

Organization

MS Office

Teamwork

Flexibility

Tools

Yardi

Microsoft Office

Job description

Deverell Smith Recruitment Ltd is seeking an Assistant Property Manager for a PBSA site in London. You will support resident experience, occupancy, operations and compliance on-site, reporting to the Property Manager and coordinating with teams.

The ideal candidate has PBSA or residential property experience, strong customer service, and a proactive, team-focused approach. Salary £35,000-£37,000 + bonus; Monday–Friday with Saturday rota.