Growth-Focused Account Manager (Retention)

Hyve Group; Greater London; On-site; GBP 38,000 - 60,000; Full time

Job summary

Hyve Group in London, Paddington, is seeking an Account Manager to join the Spring & Autumn Fair team. You’ll engage with leaders, manage key accounts, and drive value through strategic consultancy mindset and fast-paced delivery.

You’ll grow revenue, upsell digital/sponsorship products, manage CRM and pipeline, and work with cross-functional teams to meet targets. Willingness to travel across Europe is required.

Qualifications

• Experience in a similar sales or relationship-management role or telesales role.
• Ability to work to targets and KPI’s.
• Excellent customer relationship skills.
• Comfortable challenging customers and explaining benefits of partnering.
• Experience managing senior stakeholders including collaborating with, influencing, presenting to C-suite clients and internal stakeholders.
• Willingness to travel across most countries, especially the EU.

Responsibilities

• Grow revenue from existing customers by upselling and cross-selling products.
• Win new business from leads and events.
• Drive stand and sponsorship sales and hit revenue targets.
• Ensure accurate CRM and pipeline management and reporting.
• Attend international events to meet prospects and rebook customers.
• Support post-event follow-ups and collect feedback.

Skills

Account management

Targets & KPI

Customer relationships

Challenging customers

Senior stakeholders

Commercial mindset

Travel (EU)

CRM & pipeline

Tools

CRM software

Job description

Hyve Group in London, Paddington, is seeking an Account Manager to join the Spring & Autumn Fair team. You’ll engage with leaders, manage key accounts, and drive value through strategic consultancy mindset and fast-paced delivery.

You’ll grow revenue, upsell digital/sponsorship products, manage CRM and pipeline, and work with cross-functional teams to meet targets. Willingness to travel across Europe is required.