Hybrid Account Manager - Growth & Retention

Together Group; Greater London; Hybrid; GBP 35,000 - 40,000; Full time

Benefits offered by this job

Flexible & hybrid working

Socials

Summer Fridays

Christmas Break

Matched employee pension contributions

Employee Assistance Programme

Life Assurance

Bereavement counselling

Dental scheme

Birthday leave

Learning bursary

Eye care

Flu jabs

Holiday purchase

Job summary

Together Group, via The Future Laboratory London, seeks an Account Manager to manage a portfolio of strategic partners. You will be the main contact, driving retention and value, and coordinating with analysts and content teams throughout the year.

You will negotiate renewals, identify growth opportunities, and engage senior stakeholders. A strong sales background and ability to work in a hybrid setup are essential.

Qualifications

• Excellent sales, commercial and customer success skills.
• Excellent communication skills.
• Strong strategic planning skills.
• Ability to develop up-sell business from existing base.
• Target-oriented with a proven track record of achievement.
• Ability to communicate at an executive level with gravitas.

Responsibilities

• Create, own and deliver a detailed account plan for your portfolio with retention at its core.
• Manage and negotiate annual renewals with existing clients.
• Adhere to the client service plan and KPIs.
• Be the day-to-day contact for clients, building relationships across their organisations.
• Onboard and train clients on our intelligence platform to maximise value.
• Provide weekly forecasting and reporting on activity, renewals and closed business.

Skills

Sales skills

Communication

Strategic planning

Upsell ability

Executive gravitas

Team collaboration

Interpersonal skills

MS Office

Tools

MS Office

Job description

Together Group, via The Future Laboratory London, seeks an Account Manager to manage a portfolio of strategic partners. You will be the main contact, driving retention and value, and coordinating with analysts and content teams throughout the year.

You will negotiate renewals, identify growth opportunities, and engage senior stakeholders. A strong sales background and ability to work in a hybrid setup are essential.