Growth-Driven Practice Director & COO for Boutique Firm

Ambition; Greater London; On-site; GBP 90,000 - 150,000; Full time

Job summary

Ambition in London is seeking a commercially minded Practice Director / COO to join its leadership team and steer operational performance during a pivotal growth phase. You will shape strategy, build infrastructure and processes to scale the boutique tax practice while preserving its agile culture.

Reporting to the leadership team, you will drive efficiency, profitability and long-term growth, lead cross-functional initiatives, implement technology and AI-enabled solutions, manage budgeting and

Qualifications

• Experience managing a P&L and understanding business drivers.
• Track record of improving operational efficiency and profitability.
• Experience implementing technology, process improvement or automation initiatives.

Responsibilities

• Driving operational efficiency across the business.
• Enhancing profitability and improving overall business performance.
• Leading strategic initiatives and growth projects.
• Developing scalable processes, systems and workflows.
• Reviewing and improving resource planning and utilisation.
• Supporting budgeting, forecasting and P&L performance.
• Implementing technology and AI-enabled solutions to improve productivity.
• Monitoring KPIs and management information to support decision-making.
• Working closely with department heads to optimise team performance.
• Ensuring the business has the operational infrastructure required to support future growth.

Skills

P&L management

Strategic leadership

Operational excellence

Stakeholder management

Change management

Analytical mindset

Communication skills

Job description

Ambition in London is seeking a commercially minded Practice Director / COO to join its leadership team and steer operational performance during a pivotal growth phase. You will shape strategy, build infrastructure and processes to scale the boutique tax practice while preserving its agile culture.

Reporting to the leadership team, you will drive efficiency, profitability and long-term growth, lead cross-functional initiatives, implement technology and AI-enabled solutions, manage budgeting and