Global Client Growth & Operations Manager

Ambition; City Of London; On-site; GBP 70,000 - 100,000; Full time

Job summary

Ambition partners with a leading international law firm to recruit a Client Operations & Strategic Growth Manager who sits at the heart of a major global client relationship, blending relationship management with data-driven decision making to drive growth and improve efficiency.

You will analyse client and matter data, monitor budgets and fee arrangements, track performance metrics and produce insights that shape client strategy and business decisions, coordinating with legal, finance and

Qualifications

• Commercially minded client development, operations or project management professional.
• Analysing client, matter and financial data to provide actionable insights.
• Monitoring budgets and fee arrangements, tracking performance metrics.

Responsibilities

• Managing a major global client relationship and central point of contact.
• Developing strategic client plans with senior stakeholders.
• Identifying revenue growth opportunities and deeper client engagement.
• Producing reporting and analysis for strategic decisions.
• Overseeing budgeting, billing guidance and outside counsel guidelines.
• Coordinating client meetings, events and feedback programs.
• Improving processes and operational efficiency across teams.

Skills

Client management

Data analysis

Strategic planning

Project management

Job description

Ambition partners with a leading international law firm to recruit a Client Operations & Strategic Growth Manager who sits at the heart of a major global client relationship, blending relationship management with data-driven decision making to drive growth and improve efficiency.

You will analyse client and matter data, monitor budgets and fee arrangements, track performance metrics and produce insights that shape client strategy and business decisions, coordinating with legal, finance and