Growth-Driven E-commerce & Marketplace Lead

TAGGED RESOURCES

Manchester

On-site

GBP 50,000 - 70,000

Full time

6 days ago

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Job summary

TAGGED RESOURCES is seeking an experienced E-commerce & Marketplace Manager to own our online trading activity for D2C and marketplace channels, including Shopify and Amazon. You will optimise product content, promotions, and listings while coordinating launches and pricing strategies.

The role requires hands-on experience with Shopify and Amazon Seller Central, plus a strong commercial mindset to drive traffic, conversion and profitability across UK retailers and international partners.

Qualifications

At least 3 years hands-on experience in e-commerce and marketplace management.
Strong experience with Shopify or a similar e-commerce platform.
Hands-on with Amazon Seller Central including catalogue management.
Proven ability to improve product listings via keyword research and conversion-focused content.
Experience with Amazon PPC or similar performance campaigns.
Commercial understanding of revenue, margin, conversion, ROAS and ACOS.
Strong analytical and spreadsheet skills; able to turn data into trading decisions.
Attention to detail with ability to manage multiple priorities.

Responsibilities

Manage day-to-day trading, product content, promotions and merchandising across website and Shopify store.
Create and optimise product pages, collections, navigation, bundles and landing pages.
Coordinate product launches, pricing, stock visibility and promotional activity with internal teams.
Monitor website performance and resolve integration, product-feed and content issues.
Identify opportunities to improve traffic quality, conversion, average order value and customer retention.
Manage Amazon Seller Central and any ongoing Vendor Central activity.
Create and optimise listings, variations, keywords, attributes, imagery and A+ Content.
Plan, manage and optimise Amazon PPC campaigns.
Monitor account health, catalogue issues, customer feedback and marketplace compliance.
Manage promotions, pricing and stock availability while protecting margins and maintaining consistent brand presentation.
Research and assess additional marketplace opportunities where commercially appropriate.
Research keywords, competitor activity, customer search behaviour and marketplace trends.
Improve product titles, bullet points, descriptions, search terms and metadata.
Establish and maintain consistent product-content standards across all channels.
Optimise product content to improve search visibility, engagement and conversion.
Collaborate with design and product teams to develop effective imagery, video and enhanced content.
Set up, manage and develop TikTok Shop.
Manage product catalogues, integrations, promotions, pricing and shop health.
Develop affiliate and creator activity, including outreach, product seeding, commission structures and performance tracking.
Support campaigns, product launches and live-selling activity.
Monitor GMV, conversion, returns, affiliate contribution and profitability.
Occasional TikTok Live presenting would be desirable but is not essential.
Coordinate light customer-service support for website and marketplace orders.
Ensure customer questions, complaints, returns and reviews are handled accurately and promptly.
Monitor customer response times, review trends, return rates and issue resolution.
Identify recurring issues and recommend improvements to products, listings and operational processes.
Work with internal teams to ensure product content, inventory information and product claims remain accurate.
Maintain clear operating processes and documentation for each sales channel.