Growth‑Driven E‑Commerce & Marketplace Lead

Tagged Resources Ltd

Manchester

On-site

GBP 45,000 - 65,000

Full time

3 days ago

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Job summary

Tagged Resources Ltd is seeking an experienced E-commerce & Marketplace Manager to own online trading across D2C and marketplaces in the UK. You will manage day-to-day trading, content, promotions, and merchandising on the website and Shopify, coordinate launches, pricing, stock visibility and promotions, and drive traffic, conversion and AOV.

Responsibilities include optimising Amazon Seller Central, setting up TikTok Shop, managing PPC campaigns, tracking GMV and profitability, and expanding

Qualifications

3+ years hands-on experience in e-commerce, marketplace management or digital trading.

Responsibilities

Manage day-to-day trading, product content, promotions and merchandising across the website and Shopify store.
Coordinate product launches, pricing, stock visibility and promotional activity with internal teams.
Monitor website performance and resolve integration, product-feed and content issues.
Identify opportunities to improve traffic quality, conversion, average order value and customer retention.
Manage Amazon Seller Central and any ongoing Vendor Central activity.
Plan, manage and optimise Amazon PPC campaigns.
Monitor account health, catalogue issues, customer feedback and marketplace compliance.
Research and assess additional marketplace opportunities where commercially appropriate.
Research keywords, competitor activity, customer search behaviour and marketplace trends.
Improve product titles, bullet points, descriptions, search terms and metadata.
Establish and maintain consistent product-content standards across all channels.
Optimise product content to improve search visibility, engagement and conversion.
Collaborate with design and product teams to develop imagery, video and enhanced content.
Set up, manage and develop TikTok Shop.
Manage product catalogues, integrations, promotions, pricing and shop health.
Develop affiliate and creator activity, including outreach, product seeding, commission structures and performance tracking.
Support campaigns, product launches and live-selling activity.
Monitor GMV, conversion, returns, affiliate contribution and profitability.
Occasional TikTok Live presenting would be desirable but is not essential.
Coordinate light customer-service support for website and marketplace orders.
Ensure customer questions, complaints, returns and reviews are handled accurately and promptly.
Monitor customer response times, review trends, return rates and issue resolution.
Identify recurring issues and recommend improvements to products, listings and operational processes.
Work with internal teams to ensure product content, inventory information and product claims remain accurate.
Maintain clear operating processes and documentation for each sales channel.

Skills

E-commerce

Marketplace mgmt

Shopify

Amazon Seller Central

PPC

SEO keywords

Content optimization

Data analysis

TikTok Shop

Affiliate marketing

Tools

Google Analytics

Google Merchant Center

Shopify apps

Job description

Responsibilities include optimising Amazon Seller Central, setting up TikTok Shop, managing PPC campaigns, tracking GMV and profitability, and expanding

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