Growth-Driven Café Assistant Manager — Lead & Elevate Service

Caffè Nero; Chippenham; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Brilliant training

Career growth

Free drinks on shift

Discounts on food and drinks

Refer a Friend

Length of service recognition

Benefits platform

Nero 90 incentive

Job summary

Caffè Nero in Chippenham seeks an Assistant Manager who thrives on delivering great service and leading a team. You will support the Store Manager with coaching and driving standards to ensure every shift meets our expectations.

You will lead by example, deliver personalised customer experiences and help keep the store safe, clean and well organised, while continuing to develop your team and drive sales.

Qualifications

• Experience as a Supervisor or Assistant Manager in a busy, customer facing environment.
• People-focused with genuine care for team development.
• Love the challenge of meeting business targets.
• Be passionate about the Caffè Nero brand.

Responsibilities

• Support the Store Manager with training, coaching and managing their team to drive standards and performance.
• Lead by example and provide great service, both in store and through deliveries, ensuring a personalised experience for customers.
• Keep the customer and back-of-house areas safe, clean, organised and ready for service.
• Take pride in what you do and always strive for excellence.

Job description

Caffè Nero in Chippenham seeks an Assistant Manager who thrives on delivering great service and leading a team. You will support the Store Manager with coaching and driving standards to ensure every shift meets our expectations.

You will lead by example, deliver personalised customer experiences and help keep the store safe, clean and well organised, while continuing to develop your team and drive sales.