Assistant Manager: Lead Coffee Team & Stellar Service

Caffe Nero; Tees Valley; On-site; GBP 36,993,000 - 37,423,000; Full time

Benefits offered by this job

Unlimited free handmade drinks

Up to 75% off food & packaged drinks (

50% off handmade drinks off shift

Refer a Friend up to £750

Job summary

Caffè Nero in the United Kingdom is seeking an Assistant Manager to support the Store Manager by coaching the team and driving standards across busy service periods. You will lead by example, delivering high-quality coffee and personalised customer experiences, including deliveries when required.

The role emphasizes people development, targets, and a passionate engagement with the Caffè Nero brand. Competitive starter rate and store perks accompany opportunities for career growth.

Qualifications

• Experience as a Supervisor or Assistant Manager in a busy, customer facing environment.
• People focused - really caring about the welfare and development of your team.
• Love the challenge of meeting business targets.
• Be passionate about the Caffè Nero brand!

Responsibilities

• Support the Store Manager with training, coaching and managing their team to drive standards and performance.
• Lead by example and provide great service in store and through deliveries; ensure personalised experiences for customers.

Skills

People management

Customer service

Leadership

Job description

Caffè Nero in the United Kingdom is seeking an Assistant Manager to support the Store Manager by coaching the team and driving standards across busy service periods. You will lead by example, delivering high-quality coffee and personalised customer experiences, including deliveries when required.

The role emphasizes people development, targets, and a passionate engagement with the Caffè Nero brand. Competitive starter rate and store perks accompany opportunities for career growth.