Growth Channels Lead

Diaspora Insurance; Birmingham; On-site; GBP 80,000 - 110,000; Full time

Job summary

Diaspora Insurance in the United Kingdom seeks a Commercial & Distribution lead to translate the Channels Director’s strategy into daily delivery across distribution channels. You will drive policy sales and gross written premium growth while strengthening sales capacity and improving conversion, retention and customer experience through disciplined execution and coaching.

You will coordinate Business Development Managers, sales executives, call centres and partners, collaborating with

Qualifications

• Minimum of a first degree in Business Studies or a relevant field.
• Related professional courses in sales, business development, marketing, insurance or management will be an added advantage.
• Minimum of five years’ experience in Sales or Business Development.
• Demonstrated success in achieving sales targets, developing business pipelines and managing stakeholder relationships.
• Experience coordinating sales teams, distribution partners, call centres or BPO operations is desirable.
• Insurance or financial services experience, and exposure to international or diaspora markets, will be an added advantage.

Responsibilities

• Channel planning and commercial delivery: Convert approved sales objectives into monthly and weekly channel plans, with clear owners, activity requirements and delivery milestones.
• Monitor policy sales, gross written premium, average premium and budget attainment by channel and corridor; implement corrective action for underperformance.
• Identify market opportunities, assess channel capacity and recommend practical growth initiatives to the Channels Director.
• Sales force and partner development: Coordinate recruitment, onboarding, training and activation of sales executives, Super Introducers and lead generators with relevant managers and HR.
• Improve the proportion of active producers through coaching, structured reviews and time-bound recovery plans.
• Monitor BPO and distribution partner delivery against agreed service levels; escal ...
• Lead management and conversion: Work with Marketing and channel leaders to maintain sufficient qualified lead supply and assess lead quality by source.
• Implement approved lead allocation, validation, deduplication, consent recording, follow-up and reallocation processes.
• Track the funnel from lead receipt through contact, quotation, application, policy inception and first-premium collection; identify and resolve leakage.
• Enforce accurate CRM use, source attribution and timely pipeline updates, including proper recording of unsuccessful outcomes.

Skills

Sales leadership

CRM proficiency

Excel & reporting

Communication & negotiation

Data analysis

Cross-function collaboration

Integrity & accountability

Education

First degree in Business Studies or relevant field

Tools

CRM systems

Microsoft Excel

Performance reporting tools

Job description

Diaspora Insurance in the United Kingdom seeks a Commercial & Distribution lead to translate the Channels Director’s strategy into daily delivery across distribution channels. You will drive policy sales and gross written premium growth while strengthening sales capacity and improving conversion, retention and customer experience through disciplined execution and coaching.

You will coordinate Business Development Managers, sales executives, call centres and partners, collaborating with