Groups & Events Lead for a Luxury Hotel

Melia Hotels International; Greater London; Vor Ort; GBP 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Holidays: 28 days including public

Contributory pension scheme

Refer a Friend bonus

Discounted dental and health cover

Discounts with Meliá hotels worldwide

Personal development programmes

Awards and recognition programmes

Career growth across network

High street discounts (Perks at Work)

Meals on duty

Payday Parties

Zusammenfassung

ME London, part of Meliá Hotels International, seeks a Groups & Events Manager to lead a high-performing team, drive revenue and build lasting client relationships. You will coordinate contracts, planning, and delivery, while partnering with Sales and F&B to maximise earnings from meetings, events and banquets.

Reporting to the General Manager, you will monitor operations, manage budgets and ensure flawless execution, with a focus on service quality and brand standards across all events.

Qualifikationen

• Two years' experience in Groups & Events management or similar role.
• Strong knowledge of hotel operations and MICE.
• Ability to lead and inspire a team with coaching skills.
• Commercial and financial awareness including budgets and forecasting.
• Excellent organisational skills and attention to detail.
• Confident communication and relationship-building with clients.

Aufgaben

• Lead, coach and develop the Groups & Events team with clear objectives.
• Oversee the journey of each group from contract to delivery and billing.
• Allocate bookings and plan rotas while managing events.
• Develop business action plans and upsell opportunities with Sales and F&B.
• Contribute to department budgets, forecasts and financial performance.
• Monitor revenue, bookings and reporting for insights.

Kenntnisse

People management

Leadership

Budgeting

Forecasting

MICE knowledge

Hotel operations

Communication

English proficiency

Ausbildung

University degree in Tourism, Hospitality, Marketing or related

Tools

Hotel management systems

Jobbeschreibung

ME London, part of Meliá Hotels International, seeks a Groups & Events Manager to lead a high-performing team, drive revenue and build lasting client relationships. You will coordinate contracts, planning, and delivery, while partnering with Sales and F&B to maximise earnings from meetings, events and banquets.

Reporting to the General Manager, you will monitor operations, manage budgets and ensure flawless execution, with a focus on service quality and brand standards across all events.