Groups & Events Executive Me London

Melia Hotels International; Greater London; Vor Ort; GBP 32.000 - 46.000; Vollzeit

Benefits dieser Stelle

Holidays: 28 days including 8 public/b

Contributory pension scheme

Discounted dental and health cover

Me London staff discounts

Meals on duty

Payday Parties

Zusammenfassung

ME London, part of Melia Hotels International, seeks a Groups & Events Executive to coordinate group bookings, meetings and social events, guiding clients from handover to departure and ensuring seamless experiences.

You will liaise with clients and hotel teams, prepare proposals, contracts and event orders, and manage deposits, ensuring accuracy and opportunities to enhance revenue while delivering exceptional service.

Qualifikationen

• At least two years’ experience in a similar groups and events role within a hotel of a comparable standard.
• Strong knowledge of hotel operations and confidence using hotel management or customer experience systems.
• Excellent organisational skills with the ability to manage several bookings and deadlines.
• A confident communicator who builds positive relationships with clients and colleagues.
• A commercial approach, with the ability to identify opportunities to increase revenue while enhancing the guest experience.
• A proactive approach to solving problems and a genuine passion for personalised service.
• Advanced written and spoken English; additional languages would be an advantage.
• A degree in Tourism, Hospitality, Marketing or a related subject is preferred.

Aufgaben

• Be the main point of contact for confirmed groups, guiding clients from the initial handover through planning, arrival and departure.
• Prepare proposals, quotations and contracts for social events and meetings with fewer than 10 bedrooms.
• Coordinate accommodation, catering, meeting spaces and additional services, communicating clear requirements to all departments.
• Prepare and distribute event orders and group summaries, ensuring teams have the information they need to deliver a seamless experience.
• Build strong client relationships, anticipate needs and identify opportunities to enhance each booking through additional hotel services.
• Monitor deposits and payment schedules, update pro-forma invoices and check final billing for accuracy.
• Attend operational briefings, coordinate pre-event meetings and support site inspections when required.
• Maintain regular contact with clients during their event or stay, resolve issues promptly and gather feedback to encourage repeat business.

Kenntnisse

Event coordination

Client relationship skills

Organisational skills

Communication skills

Commercial mindset

Problem solving

English proficiency

Ausbildung

Degree in Tourism, Hospitality, Marketing or related

Jobbeschreibung

“The world is yours with Meliá”

Create memorable events. Build lasting relationships. Bring your personality to ME London.

We are looking for an organised, proactive and commercially minded Groups & Events Executive to join ME London. If you enjoy bringing people together, turning detailed plans into seamless experiences and delivering exceptional service, we would love to hear from you.

Reporting to the Groups & Events Manager, you will coordinate group bookings, meetings and social events, working closely with clients and hotel teams to ensure every detail is delivered with care.

Your role

• Be the main point of contact for confirmed groups, guiding clients from the initial handover through planning, arrival and departure.

• Prepare proposals, quotations and contracts for social events and meetings with fewer than 10 bedrooms.

• Coordinate accommodation, catering, meeting spaces and additional services, communicating clear requirements to all departments.

• Prepare and distribute event orders and group summaries, ensuring teams have the information they need to deliver a seamless experience.

• Build strong client relationships, anticipate needs and identify opportunities to enhance each booking through additional hotel services.

• Monitor deposits and payment schedules, update pro-forma invoices and check final billing for accuracy.

• Attend operational briefings, coordinate pre-event meetings and support site inspections when required.

• Maintain regular contact with clients during their event or stay, resolve issues promptly and gather feedback to encourage repeat business.

About you

• At least two years’ experience in a similar groups and events role within a hotel of a comparable standard, with experience in meetings, incentives, conferences and events (MICE).

• Strong knowledge of hotel operations and confidence using hotel management or customer experience systems.

• Excellent organisational skills, attention to detail and the ability to manage several bookings and deadlines.

• A confident communicator who builds positive relationships with clients and colleagues.

• A commercial approach, with the ability to identify opportunities to increase revenue while enhancing the guest experience.

• A proactive approach to solving problems and a genuine passion for personalised service.

• Advanced written and spoken English; additional languages would be an advantage.

• A degree in Tourism, Hospitality, Marketing or a related subject is preferred.

Bring your talent to ME London

Join a team where your creativity, attention to detail and passion for hospitality can help shape memorable experiences.

Because belonging to the great Meliá family is being VIP

• Holidays: 28 days’ holiday including 8 public holidays
• Contributory pension scheme
• Refer a friend bonus: £ (subject to successfully completed 6 months’ probation)
• Discounted dental and health cover with HSF
• Great discounts with Melia Hotels Worldwide: (Friends & families discounts)
• Personal Development: programs designed to support your career right from the start, with unlimited access to online learning platform
• Awards and Recognition Programs: Join a culture of recognition and reward, with loyalty bonuses and referral incentives
• Career growth: fantastic opportunity to progress and access to a network of over hotels across the world (subject to local right to work rules)
• High street discounts: with Perks at Work
• Meals on duty
• Payday Parties

At Meliá we are all VIP

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible.

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