Groups & Events Coordinator

Hyatt Corporation; City of Westminster; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Discounted hotel stays across Hyatt

Free meals on duty

50% discount on food and beverages

Complimentary laundering of work Attia

Headspace membership

Employee Assistance Programme

Career development opportunities

Job summary

Great Scotland Yard Hotel, part of The Unbound Collection by Hyatt, seeks an organized Groups & Events Coordinator to manage group bookings and events from enquiry to execution. You will work with clients and internal teams to ensure details are precise, delivering exceptional guest experiences in central London.

Responsibilities include preparing proposals, coordinating event logistics, creating Event Orders, and maintaining up-to-date records across systems.

Qualifications

• Highly organized and detail oriented individual.
• Excellent communication skills and ability to manage client relationships.
• Strong administrative and clerical capabilities including office software.

Responsibilities

• Coordinate group and event bookings with accurate records across hotel systems.
• Prepare proposals, contracts, event documentation and client correspondence.
• Coordinate event logistics including rooming lists and guest requirements.
• Create and distribute Event Orders to operational teams.

Skills

Highly organized

Detail oriented

Excellent communication

Client relationship management

Multitasking

Tools

Microsoft Office

Job description

As ourGroups & Events Coordinator, you'll play a key role in supporting the successful delivery of group bookings and events from enquiry through to execution. Working closely with clients and internal teams, you'll ensure every detail is managed efficiently while helping to deliver exceptional guest experiences.,

• Supporting the coordination of group and event bookings, ensuring all details are accurately recorded and maintained across hotel systems.
• Preparing proposals, contracts, eventdocumentationand client correspondence in line with hotel standards and procedures.
• Coordinating event logistics, including rooming lists, bedroom reservations, bookingupdatesand guest requirements.
• Creating, amending and distributing Event Orders, ensuring information is communicated accurately and efficiently to operational teams.
• Acting as a key link between clients and hotel departments, supporting the smooth planning and delivery of events and group stays.
• Organisinginternal meetings, preparing supportingdocumentationand assisting with the follow-up of key actions.
• Producing reports and maintaining accurate records, ensuring all sales and events systems remain up to date.
• Assisting with handling enquiries, providing timely and professional responses in line with service standards and business objectives.
• Building positive relationships with clients, colleagues and stakeholders, delivering a professional and welcoming experience at every interaction.
• Identifying opportunities to improve administrative processes and support the continued success of the Groups & Events team.

You are a highlyorganisedand detail-oriented individual who enjoys coordinating multiple priorities. With excellent communication skills, you can manage competing deadlines, build strong workingrelationshipsand maintain a consistently high standard of accuracy.

Previous experience within a hotel environment would be beneficial, particularly within events, sales,reservationsor guest services. You'll be confident using Microsoft Office applications and administrative systems, with a keen eye for detail, strongorganisationalskills and a commitment to delivering exceptional guest and client experiences.

Great Scotland Yard Hotel, part of The Unbound Collection by Hyatt, is a luxury hotel steeped in history, located just moments from Covent Garden and around the corner from Trafalgar Square in the heart of Westminster. The hotel features 151 guestrooms and suites and blends historic character with contemporary design. Dining and bar experiences include Ekstedt at The Yard, a Scandinavian inspired restaurant celebrating open fire cooking, creative cocktails at the 40 Elephants Bar, an extensive whisky selection at Sibin, and Afternoon Tea in TheParlour. Colleagues work in a distinctive and characterful environment delivering thoughtful and memorable service to guests exploring the culture, history and landmarks of central London., At Hyatt, our purpose is to care for people so they canbetheir best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow. With more than 1,450 hotels and all-inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune's 100 Best Companies to Work For. At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact.

Salary: £28,811.60 Service Charge of up to £6000 per year,

• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Free meals on duty
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Complimentary laundering of work attire
• Headspace membership and access to our Employee AssistanceProgramme
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide