Group Sales Specialist — Hybrid, Growth & Perks

Potters Resorts; Newcastle upon Tyne; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Free use of Palms Health & Fitness

30% Discount on products

Discounted holidays for you and your/

Free Team Lunch

All-year-round position

Free Parking

Cycle to Work Scheme

Discounts at Aphrodite Beauty Salon

Employee Development Academy

Discounted event tickets

Employee Wellbeing Program

Job summary

Potters Resorts in the United Kingdom is seeking a motivated Group Sales Team member for a part-time role (32 hours per week). You will manage group reservations, build strong relationships with group organisers and deliver exceptional customer service to a range of clubs and associations.

The role requires strong organisational skills, the ability to prioritise, and a proactive approach to generating new group business.

Qualifications

• We are looking for people who are passionate about selling and, ideally, have previous sales experience.
• Being highly organised and able to adapt priorities on the go will be essential to succeed in this fast-paced role.

Responsibilities

• Making group reservations using a computerised reservation system in a fast-paced environment
• Answering group telephone calls, handling enquiries, booking amendments and updates
• Managing administration and paperwork for Group Leaders, using task lists to prioritise workloads and meet deadlines
• Building strong rapport and long‑term relationships with Group Organisers
• Welcoming groups on arrival at Resort and ensuring a smooth handover
• Creating and developing sales leads to secure new business
• Attending external exhibitions and travel shows to promote and grow Group Sales
• Assisting with direct sales calls during peak demand

Skills

Interpersonal skills

Sales experience

Time management

Organisational skills

Tools

Reservation system

Job description

Potters Resorts in the United Kingdom is seeking a motivated Group Sales Team member for a part-time role (32 hours per week). You will manage group reservations, build strong relationships with group organisers and deliver exceptional customer service to a range of clubs and associations.

The role requires strong organisational skills, the ability to prioritise, and a proactive approach to generating new group business.