Group Sales Consultant

Select Appointments; Norwich; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Full-time (part-time considered)

Growing team

Customer-facing role

Job summary

Select Appointments in Norwich is seeking a Groups & Specialist Holidays Sales Consultant to design tailored group travel itineraries and convert enquiries into confirmed bookings.

You will research hotels and suppliers, negotiate terms, and build lasting client relationships while delivering memorable travel experiences. The role involves nurturing existing accounts, meeting sales targets, and occasionally travelling for client visits and supplier meetings.

Qualifications

• Background in travel, tourism or hospitality.
• Strong communication and negotiation abilities.

Responsibilities

• Identify and pursue new client prospects while growing existing relationships.
• Research and negotiate hotels and suppliers to design group itineraries.
• Manage enquiries from initial contact to confirmation and booking.
• Create promotional materials and contribute to sales targets.
• Occasional travel for client visits and supplier meetings.

Job description

Groups & Specialist Holidays Sales Consultant - Norwich, Norfolk - Salary Competitive

My client is a well-established, privately owned leisure and hospitality business expanding their dedicated group holidays division, seeking a Sales Consultant with travel or tourism experience to join a team genuinely passionate about delivering outstanding customer experiences.

This is an exciting opportunity to be part of a growing team within a respected, four-decade heritage business where your travel industry expertise as a Groups & Specialist Holidays Sales Consultant will directly shape customer journeys and build lasting client relationships.

As a Groups & Specialist Holidays Sales Consultant, you’ll have the opportunity to proactively identify and approach new client prospects whilst nurturing and growing existing relationships through understanding their unique requirements and designing tailored group travel packages. You’ll manage incoming enquiries from initial contact through to confirmation and booking, research and negotiate accommodation and services with hotels and suppliers, and develop detailed, personalised itineraries that bring group travel experiences to life. Working towards agreed sales targets, you’ll create engaging promotional materials, handle payment processing, undertake occasional travel for client visits and supplier meetings, and contribute to the continued growth of the group holidays division—giving you genuine variety, real customer impact, and the satisfaction of crafting memorable travel experiences as a Groups & Specialist Holidays Sales Consultant.

This Groups & Specialist Holidays Sales Consultant role would suit someone with a background in travel, tourism, or hospitality who brings confident, persuasive communication with strong negotiation ability. You’ll be highly organised with the ability to manage multiple tasks simultaneously, comfortable working both independently and as part of a team, and possess a genuine passion for travel and delivering outstanding customer experiences. Your self-starter mindset, travel industry knowledge, and enthusiasm for understanding client needs will help you thrive in this customer-focused role.

What you’ll enjoy as part of the package:

• Competitive salary
• Full-time position (part-time considered for the right candidate)
• Opportunity to join a growing team with a great customer attitude
• Varied, customer-facing role with genuine impact

My client is a well-established, privately owned leisure and hospitality business with over four decades of heritage and a strong reputation as one of Britain's foremost operators in the holiday market. Headquartered in a prestigious listed building in Norwich with offices in Yorkshire and Scotland, they offer a diverse portfolio spanning UK domestic breaks, escorted overseas holidays, rail journeys, ocean cruises, and European river cruises. Their loyal customer base shares genuine enthusiasm for travel, and their team shares a commitment to delivering exceptional customer experiences—making this an ideal environment for a Groups & Specialist Holidays Sales Consultant with travel industry experience who values both customer satisfaction and genuine team culture.