Group Exercise Operations & Member Experience Lead

The Third Space; Greater London; Presencial; GBP 25.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Pension

Paid holiday

Sick pay

Complimentary Third Space group member

Buddy membership

Discounts on in-house products and ser

Access to career development programs

Descripción de la vacante

The Third Space in London is seeking an experienced Group Exercise Operations Assistant to support our group exercise offering. You will help instructors, maintain high class standards, and ensure a welcoming member environment across the club, delivering exceptional experiences.

You will build relationships with members and instructors, monitor attendance, support event delivery, and champion health and safety while collaborating with fitness, sales and operations teams.

Formación

• Experience as a Group Exercise Instructor.
• Passion for delivering outstanding member experiences.
• Ability to support instructors and maintain high class standards.

Responsabilidades

• Deliver exceptional Group Exercise experiences by supporting instructors, maintaining high class standards and ensuring a welcoming member environment.
• Build strong relationships with members and instructors, acting as a key contact and responding to feedback.
• Drive class performance by monitoring attendance and helping achieve participation targets.
• Collaborate with fitness, sales and operations teams to deliver a premium member experience across the club.
• Support planning and delivery of events, promotions and initiatives that engage members and showcase the brand.
• Champion health, safety and continuous improvement within a high-performing team culture.

Conocimientos

Excellent communication

Organisational skills

Proactive attitude

Educación

Level 2 Fitness Qualification

Descripción del empleo

The Third Space in London is seeking an experienced Group Exercise Operations Assistant to support our group exercise offering. You will help instructors, maintain high class standards, and ensure a welcoming member environment across the club, delivering exceptional experiences.

You will build relationships with members and instructors, monitor attendance, support event delivery, and champion health and safety while collaborating with fitness, sales and operations teams.