Group Exercise Operations Assistant

Third Space; Greater London; Presencial; GBP 26.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Pension

Paid holiday

Sick pay

Third Space membership

Discounts on in-house products

Career development

Descripción de la vacante

Third Space in London is seeking a Group Exercise Operations Assistant to support the Group Exercise Manager and deliver exceptional member experiences across our classes. You will help maintain high class standards, assist instructors, and ensure a welcoming environment for members.

With a passion for Group Exercise and strong organisation, you’ll develop toward a Group Exercise Management role while contributing to a premium club experience at Third Space.

Formación

• Experience delivering group exercise or fitness classes with a focus on member experience.
• Excellent communication skills with face-to-face, phone and email.
• Strong organisational skills and ability to manage varied workloads.

Responsabilidades

• Deliver exceptional Group Exercise experiences by supporting instructors and maintaining high class standards.
• Build relationships with members and instructors, acting as a key contact and addressing feedback.
• Drive class performance by monitoring attendance and supporting instructor success.
• Collaborate with fitness, sales and operations to ensure a premium member experience across the club.
• Plan and deliver events, promotions, and initiatives that engage members and showcase the Third Space brand.
• Champion health, safety and continuous improvement within a high-performing team.

Conocimientos

Group Exercise

Communication

Organisation

Career development

Educación

Level 2 Fitness Qualification

Descripción del empleo

Our members have an unparalleled dedication to their training, and our Group Exercise classes are in more demand than ever.

We're always listening to our members, understanding what they love and where we can continue to evolve our Group Exercise offering. We're now looking for a

Group Exercise Operations Assistant

to work alongside the Group Exercise Manager, helping us remain best in class and creating exceptional experiences that enable our members to be their personal best.

This is an exciting opportunity for an experienced Group Exercise Instructor who is passionate about member experience and ready to take their first steps towards a career in Group Exercise management.

What You'll Do

As a Group Exercise Operations Assistant, you'll play an important role in the day-to-day success of our Group Exercise offering. You'll:

• Deliver exceptional Group Exercise experiences by supporting instructors, maintaining high class standards and ensuring a welcoming member environment.


• Build strong relationships with members and instructors, acting as a key point of contact and proactively responding to feedback.


• Drive class performance by monitoring attendance, supporting instructor success and helping achieve participation targets.


• Collaborate with fitness, sales and operations teams to deliver a seamless, premium member experience across the club.


• Support the planning and delivery of exciting events, promotions and initiatives that engage members and showcase the Third Space brand.


• Champion health, safety and continuous improvement while contributing to a positive, high-performing team culture.

What We're Looking For

We're looking for someone who combines a passion for Group Exercise with strong organisation, communication and a desire to develop their career.

• An experienced Group Exercise Instructor with a passion for delivering outstanding member experiences.


• Excellent communication skills, with the ability to build strong relationships face-to-face and through phone and email.


• Strong organisational skills and the ability to manage a varied workload in a fast-paced environment.


• An ambitious and proactive approach, with a desire to learn, develop and progress into a Group Exercise Management role.

Essential Qualifications

• Level 2 Fitness Qualification or nationally accredited equivalent.

Benefits Include

• Pension.


• Paid holiday.


• Sick pay.


• Complimentary Third Space group membership plus buddy membership.


• Discounts on in-house products and services.


• Access to career development programmes and opportunities to grow within Third Space.

Ready to Take the Next Step?

If you're passionate about Group Exercise, thrive on creating exceptional member experiences and are ready to develop your career towards Group Exercise management, we'd love to hear from you.