Group Credit Manager

JR United Kingdom; Cheltenham; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading building materials provider in the UK is seeking a Group Credit Manager to oversee Credit Control. The successful candidate will lead a team, manage credit policies, and maintain strong relationships with stakeholders. This office-based role requires a skilled leader with significant experience in credit management.

Benefits

Profit Share Bonus

Private Medical Insurance

Company pension scheme

23 days’ paid holiday plus 8 bank holidays

Life Assurance Scheme

Health Cash Plan

Company workwear/PPE

Employee Assistance Programme

Qualifications

• Prior experience in a credit control team.
• Strong financial understanding and problem-solving skills.
• Ability to lead a team and excellent communication skills.

Responsibilities

• Lead contact with Credit Insurers and manage claims.
• Organise monthly meetings with senior management.
• Provide management information on debts and collections.

Skills

Financial understanding

Problem solving

Leadership

Communication

Team management

Self-motivated

Job description

An exciting opportunity for a Group Credit Manager has become available at our Head Office. This challenging yet rewarding role involves leading Credit Control for our group of companies, reporting to the Finance Director. The role includes overseeing credit-related activities such as risk management, developing and implementing credit policies, and managing the team. This is an office-based position at our Head Office in Shirley, near the M42.

The successful candidate will:

• Have prior experience working within a busy credit control team,
• Possess strong financial understanding,
• Be able to problem solve,
• Be confident in leading a team,
• Be self-motivated and driven,
• Have excellent communication skills to liaise with internal and external stakeholders, ensuring the success of the credit function.

Key responsibilities include:

• Act as the lead contact with Credit Insurers, monitoring insured limits, submitting claims, and assisting in renewal negotiations,
• Organise and lead monthly meetings with senior management,
• Provide management information on bad debts, debtor days, collections, and ad-hoc reports,
• Manage cash collection for all Group companies,
• Ensure departmental systems and protocols are effective and enforced,
• Oversee the Credit Control Department and manage the team proactively,
• Process all group credit applications and provide PODs,
• Make major or sensitive credit decisions,
• Control credit limits,
• Manage litigation processes and insolvency practitioners, pursue claims,
• Set and review credit policies and manage credit notes,
• Conduct risk assessments for existing accounts and new applicants,
• Maintain strong relationships with Credit Control, senior management, and other departments,
• Review sales terms and conditions before approval,
• Visit customers and company sites as required.

Benefits include:

• Profit Share Bonus (dependent on company performance),
• Private Medical Insurance,
• Company pension scheme via Salary Sacrifice,
• 23 days’ paid holiday plus 8 bank holidays, increasing with service,
• Life Assurance Scheme,
• Health Cash Plan – Salary Sacrifice,
• Company workwear/PPE,
• Employee Assistance Programme.

About Us

With over a century of experience, we’re one of the UK’s largest independent builders’ merchants, offering a wide range of building materials across the Midlands and South-East. We are committed to supporting our communities and donate a portion of profits annually to the EH Smith Charitable Trust.

Our People

We foster a people-first culture that values well-being, growth, and inclusivity. We invest in our colleagues’ development and strive to create a supportive environment where everyone can thrive.