Groundscare Service Technician

Ben Burgess; Coates; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Bonus scheme

Company van for work use

Training and development

Enhanced holiday and sick pay

Pension and life insurance

Employee discounts

Job summary

Ben Burgess is seeking a Groundscare Service Technician to diagnose, repair and service John Deere and other brands from our Coates, Peterborough depots and in the field. You will contribute to high standards of customer service across multiple sites and play a direct part in keeping customers moving.

We offer training on new products, a company van for work use, enhanced holiday and sick pay, a pension, life insurance and employee discounts.

Qualifications

• Strong knowledge of mechanical, electrical and hydraulic systems.

Responsibilities

• Diagnosing and repairing groundscare equipment
• Servicing John Deere machinery and other brands
• Developing your skills through ongoing training on new products and services
• Carrying out quality assurance in the workshop and in field settings
• Mentoring apprentices and trainees
• Preparing new and used equipment for delivery

Skills

Mechanical knowledge

Electrical knowledge

Hydraulic systems knowledge

Customer service

Teamwork

Communication skills

Driving licence

Job description

Salary: OTE £45,000+
Location: Coates, Peterborough - with depots at Ellington, Oakham and Coates, covering Cambridgeshire, Peterborough, Bedfordshire and Rutland
Working pattern: Full-time, permanent
We're expanding our Groundscare team and looking for skilled technicians to work with the John Deere brand alongside other leading manufacturers. With over 90 years behind us and a motto we still stand by "Where Service Still Counts" we're known for first-class support and practical solutions that keep our customers moving.
As a Groundscare Service Technician you'll work on modern, high-specification machinery across our depots and out in the field, playing a direct part in the service our customers rely on.

What you'll be doing

• Diagnosing and repairing groundscare equipment
• Servicing John Deere machinery and other brands
• Developing your skills through ongoing training on new products and services
• Carrying out quality assurance in the workshop and in field settings
• Mentoring apprentices and trainees
• Preparing new and used equipment for delivery

What you'll bring

• Strong knowledge of mechanical, electrical and hydraulic systems
• A commitment to delivering excellent customer service
• The ability to work independently and as part of a team
• Self-motivation, strong communication skills and a willingness to take on new challenges
• Proficiency in maintaining and repairing machinery using special tools and approved technical procedures
• Flexibility to adjust working hours during peak seasons and weekends
• A valid UK driving licence
• Experience in a franchised dealer environment is preferred but not essential, as full training will be provided

What's on offer

• Competitive pay, reviewed annually
• Bonus scheme based on performance and depot success
• Company van for work use
• Unlimited investment in your training we don't put a cap on your growth
• Enhanced holiday and sick pay
• Company pension, life insurance and employee discounts

Additional information

We are a Disability Confident Employer. If you need any adjustments during the application process, please let us know.

You may have experience of the following: Groundscare Engineer, Groundcare Service Engineer, Agricultural Service Technician, Field Service Engineer, Plant Service Technician, Turf Equipment Technician, Horticultural Machinery Engineer, Mobile Service Technician, Agricultural Fitter, Workshop Technician.

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