Groundcare (Horticultural) Service Technician (Dumfries Depot)

Cornthwaite Group; Dumfries; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

33 days holiday per year

Discounts in shops

Ongoing training and development

Job summary

A leading supplier of agricultural and horticultural solutions is seeking a skilled Service Technician to perform diagnostics, maintenance, and repairs on various machinery. This full-time position involves working both in the workshop and on-site, requiring strong mechanical skills and a valid UK driving license. Benefits include 33 days holiday, ongoing training, and a supportive environment. If you have experience in this area and are passionate about machinery, apply now!

Qualifications

• Previous experience as a groundcare, horticultural, or small engine technician is required.
• Full UK driving licence is essential.
• Full UK driving licence (essential)
• Ability to work independently and as part of a team.
• Attention to detail and problem-solving abilities.
• Knowledge of petrol, diesel, battery-powered and robotic equipment.

Responsibilities

• Perform diagnostics and maintenance work on agricultural machinery.
• Use diagnostic tools to identify and resolve issues.
• Complete service reports and warranty documentation.
• Provide technical support and advice to customers.
• Provide technical support and advice to customers as required.
• Ensure all work complies with manufacturer guidelines and health & safety standards.
• Maintain a clean, safe and well-organised working environment.

Skills

Mechanical and electrical diagnostic skills

Ability to work independently

Problem-solving skills

Knowledge of petrol and diesel equipment

Knowledge of robotic equipment

Ability to use computer applications

Education

Relevant qualifications or manufacturer training

Tools

Diagnostic tools

Manufacturer service portals

Job description

Our Service Technicians perform diagnostics, maintenance and repairs on agricultural and horticultural machinery, both in our busy workshop and on-site at our customers’ locations. We are looking for an enthusiastic and skilled individual to join our team, specifically focussing on groundcare/horticultural machinery & equipment, so please don’t hesitate to get in touch if this role is of interest to you.

Main Responsibilities:

• Perform diagnostics, service repairs and maintenance work accurately and efficiently
• Use diagnostic tools and technical manuals to identify and resolve issues
• Carry out pre‑delivery inspections and prepare equipment for customer use
• Complete job cards, service reports, and warranty documentation accurately
• Provide technical support and advice to customers when required
• Ensure all work is completed in line with manufacturer guidelines and health & safety standards
• Maintain a clean, safe, and well‑organised working environment

Attributes we are looking for:

• Previous experience as a groundcare, horticultural, small engine, or similar technician
• Strong mechanical and electrical diagnostic skills
• Knowledge of petrol, diesel, battery‑powered, and robotic equipment
• Ability to use computer applications and manufacturer service portals
• Ability to work independently and as part of a team
• Excellent attention to detail and problem‑solving skills
• Full UK driving licence (essential)
• Relevant qualifications or manufacturer training are desirable but not essential

In return we will provide:

• 33 days holiday per year (including bank holidays)
• Discounts in our shops
• Ongoing training and development opportunities
• A supportive and friendly environment

Job Type & Hours:

• Full time/ Permanent/ Monday - Friday 8:30am - 4:30pm (paid call‑out on rota and overtime available)

Location:

• Salary is dependent on experience.

How do you apply?

• To apply, please send your CV to [e-mail]

Cornthwaite Group are a leading supplier of global agricultural and horticultural brands and are one of the largest John Deere dealerships in the UK. We support our customers with quality products, outstanding aftersales and leading technology solutions.

We believe in equality of opportunity, positive and respectful work environments, and recognise that our people are key to our continued success.