Grounds Maintenance Supervisor

JR United Kingdom; Belfast; On-site; GBP 28,000 - 35,000; Full time

Job summary

A large housing association is seeking a supervisor for grounds maintenance services across communal spaces and residential blocks. The role involves overseeing service delivery, ensuring compliance with quality standards, and maintaining customer satisfaction while managing both teams and external contractors.

Qualifications

• Supervisory experience preferred, training provided.
• Strong communication skills for collaboration with teams, suppliers, residents.

Responsibilities

• Manage service delivery, ensuring quality and safety standards.
• Lead teams and manage performance of external contractors.
• Conduct inspections and maintain service records.

Skills

Leadership

Communication

Customer Service

Health & Safety Knowledge

Microsoft Office

Job description

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We are recruiting on behalf of a large housing association for a role supervising the delivery of grounds maintenance, arboriculture, caretaking, and cleaning services across communal open spaces, playgrounds, and residential blocks. The role ensures services meet quality standards, safety regulations, and deliver customer satisfaction.

Key Responsibilities:

• Manage day-to-day service delivery in line with service level agreements and planned works.
• Ensure health and safety compliance and environmental standards are maintained.
• Split time between being on-site with teams and office-based admin and meetings.
• Lead and support staff while managing performance of external contractors.
• Communicate effectively with customers, resolve issues, and maintain satisfaction.
• Conduct inspections, maintain records, and help with staff planning.

Experience & Skills:

• Supervisory experience preferred but not essential—training will be provided.
• Ability to lead teams, manage deadlines, and maintain high standards of work.
• Strong communication and people skills for working with teams, suppliers, and residents.
• Understanding of health & safety, environmental legislation, and waste disposal.
• Proficient in Microsoft Office (Outlook, Word, Excel).
• Full UK driving licence.

Location:

Suitable candidates will ideally be based in the London region. The patch also extends into parts of Surrey and Sussex.

Personal Qualities:

• Reliable, self-motivated, and proactive
• Team player with strong customer service focus
• Willing to learn and develop leadership skills