Groundcare Parts Sales Advisor: Fast-Paced & Customer-Centric

Russell's (Kirbymoorside) Ltd; Harby; Teletrabalho; GBP 19 000 - 23 000; Tempo integral

Resumo da oferta

Russell's (Kirbymoorside) Ltd in Harby is seeking a Permanent Groundcare Parts Sales Advisor to join the team at the Harby Depot. You will help customers identify and obtain the right parts, delivering accurate, responsive service in a fast-paced environment.

The role involves providing excellent customer care, sourcing and supplying parts, handling inquiries by phone, in person and by email, and supporting stock management with a strong IT capability. A full UK driving licence is required.

Qualificações

• Provide excellent customer care.
• Identify, source, order and supply a wide range of groundcare and related parts accurately and professionally.
• Respond to customers’ time-critical requirements.
• Deal with customers, suppliers and internal staff in person, on the phone and via email.
• Proactively contact customers with offers and incentives to increase parts sales in line with company targets.
• Have confident IT skills to use internal and external computer systems.
• Assist in routine inventory management, stock ordering and housekeeping.
• Check parts are received from suppliers in good condition and to the quantities ordered.
• Have a good knowledge of modern Groundcare machinery and practices.
• Hold a full UK driving licence; telehandler or forklift licence advantageous.

Responsabilidades

• Provide an excellent level of customer care.
• Identify, source, order and supply a wide range of groundcare and related parts accurately and professionally, while responding to customers’ time‑critical requirements.
• Deal with customers, suppliers and internal staff in person, on the phone and via email.
• Proactively contact customers with offers and incentives to increase parts sales inline with company targets.
• Have confident IT skills to use the many internal and external computer systems.
• Assist in the routine inventory management, stock ordering and housekeeping.
• Check parts are received from suppliers in good condition and to the quantities ordered.
• Have a good knowledge of modern Groundcare machinery and practices.
• Hold a full UK driving licence; a telehandler or forklift licence would be advantageous.

Descrição da oferta de emprego

Russell's (Kirbymoorside) Ltd in Harby is seeking a Permanent Groundcare Parts Sales Advisor to join the team at the Harby Depot. You will help customers identify and obtain the right parts, delivering accurate, responsive service in a fast-paced environment.

The role involves providing excellent customer care, sourcing and supplying parts, handling inquiries by phone, in person and by email, and supporting stock management with a strong IT capability. A full UK driving licence is required.