Ground Handler At Farnborough Airport

Optime Group; Farnborough; Sur place; GBP 30 000 - 37 000; Plein temps

Avantages offerts par ce poste

Salary £33,316 per annum

Full-time, permanent position

25 days holiday + public holidays

Pension scheme with enhanced employer"

Enhanced maternity/paternity pay

Life assurance

Private medical plan (post probation)

Health & Wellbeing app and discounts

Company sick pay

Electric vehicle scheme (after 9 mo)

Cycle to work

Free onsite parking

Discounts on accommodation

Discounts on food/beverage

Employee events & offers

Résumé du poste

Optime Group is seeking a proactive Ground Handler to join Farnborough Airport on a permanent, full-time basis. You will marshal aircraft, refuel, assist passengers, and support the Ground Handling team to deliver a high-quality service.

The role requires flexibility across shifts, strong customer service, and the ability to work safely in a busy aviation environment. Optime Group acts as the employment agency for this vacancy.

Qualifications

• Strong work ethic and proactive, can-do attitude.
• Evidence of Right to Work in the UK.
• Full 5-year employment/educational history with no gaps.
• Able to obtain a clear CRC certificate for security clearance.
• Hold a full valid UK Driving Licence or equivalent.
• Flexible work across shift patterns including holidays and weekends.
• Able to lift passengers' bags and oversize items >20kg.
• Meet requirements to obtain an Airside Driving Permit.
• Excellent literacy and numeracy with ability to interpret calculations.
• Strong verbal and written communication; competent IT user.
• Pro-active and able to work under own initiative and as part of a team.
• Good communication and interpersonal skills with colleagues, crew and customers.
• Remain calm and professional in a busy environment.

Responsabilités

• Provide an efficient marshalling service to arriving aircraft.
• Perform aircraft pushback, towing and maneuvering into/out of hangars.
• Carry out manual handling of heavy objects per safety rules.
• Refuel aircraft and monitor fuel quality control.
• Service aircraft toilets and water supplies safely and efficiently.
• Handle baggage loading/unloading, including oversized items.
• De-ice aircraft and perform quality control during de-icing.
• Assist in adverse weather and emergency responses.
• Provide special assistance to passengers and live animals.
• Support crew and Customer Services as needed.
• Communicate clearly via radio and electronic systems.
• Carry out pre-use equipment inspections.
• Maintain Ground Service Equipment (GSE) and assist in its upkeep.
• Complete training and stay updated on policies and safety standards.
• Align with company values and participate in volunteering where possible.
• Adhere to Health & Safety, GDPR, and environmental standards.

Description du poste

Are you looking for a new opportunity in aviation and enjoy working in a fast-paced, customer-focused environment?

Optime Group is looking for a proactive and motivated Ground Handler to join Farnborough Airport on a permanent contract, supporting the wider Ground Handling team in delivering a bespoke, high-quality handling service to customers.

This is an exciting opportunity to become part of a professional aviation environment where teamwork, attention to detail and excellent customer service are essential.

As a Ground Handler, you will play an important role in supporting the smooth running of ground handling operations, helping to ensure that customers receive a professional, efficient and personalised service.

We are looking for someone who is reliable, hands-on and proactive, with a positive attitude and the ability to work effectively as part of a team in a dynamic airport environment.

If you are passionate about aviation, take pride in delivering excellent service and are looking for a permanent opportunity at Farnborough Airport, we would love to hear from you!

What's on offer?

• £33,316 per annum.
• Full-time, permanent position ( 2nd stage Interview with client )
• Competitive salary.
• 25 days holiday per annum (pro-rata), plus statutory public holidays.
• Workplace pension scheme with enhanced employer contributions.
• Enhanced Company Maternity and Paternity Pay.
• Life assurance.
• Access to medical plan including a range of private treatments (after probation period).
• Health & Wellbeing app with access to discounts.
• Company sick pay scheme.
• Electric vehicle scheme (after 9 months of employment).
• Sustainable travel scheme.
• Annual complimentary bike maintenance.
• Free onsite parking.
• Cycle to work scheme.
• Access to an Employee Assistance programme and helpline.
• Discount on accommodation at affiliated hotel.
• Discount on food/beverage at affiliated pub.
• You’ll also get all kinds of other great perks, like social events and special employee offers.
  
• Shifts:
  Earlies weekday- 0530-1430
  Lates weekday- 1330-2230
  Earlies weekend- 0630-1400
  Lates weekend 1300-2030
  Rolling 3-week roster with every 3rd weekend off. Average of 40 hours per week.

Key Responsibilities:

• Providing an efficient marshalling service to arriving aircraft.
• Performing aircraft pushback and towing including manoeuvring aircraft into and out of hangars.
• Undertaking a variety of manual handling activities including lifting and manoeuvring heavy objects and equipment in accordance with the safe principles of manual handling.
• Carrying out aircraft refuelling and aviation fuel quality control activities.
• Safely and efficiently servicing aircraft toilets and water supplies.
• Performing baggage handling, ensuring the safe loading, and unloading of customer luggage which may include large and oversized items.
• Carrying out aircraft de-icing (including working at heights) and de-icing quality control activities.
• Assisting where needed in conditions of adverse weather and during emergency responses.
• Providing special assistance to passengers and live animals.
• Providing support and assistance to crew and our Customer Services team where reasonably required.
• Clearly and concisely communicating through radio and telecommunication systems, computer devices and electronic reporting systems.
• Carrying out pre-use equipment inspections.
• Cleaning, inspecting, refuelling and assisting in the maintenance of Ground Service Equipment (GSE).
• Staying up to date with and completing role related or company-wide theoretical and practical training.
• Consistently demonstrate and encourage others to adhere to the company values of Proud, Passionate, Ambition and Together.
• Contribute to the Company’s aspiration of becoming an Employer of Choice and Responsibility in the local area by actively participating in our volunteering opportunities where possible.
• Demonstrate engagement with and adherence to the Company’s policies, procedures, guidelines, wellbeing initiatives and reporting channels to ensure all work is carried out safely and to the highest standards, including but not limited to:
• Health & Safety, Occupational Health & Safety, Compliance and Environmental standards / legislation.
• Aerodrome license and CAA standards.
• Appropriate Workplace Behaviour, UK Modern Slavery and General Data Protection & Retention (GDPR) Policies.
• Support the team with adhoc activities/tasks as reasonably requested.

About You:

We are looking for someone who:

• Has a strong work ethic and a proactive, can-do attitude.
• Evidence of Right to Work in the UK.
• Full 5-year employment/educational history required (with no unaccounted-for gaps).
• Able to obtain a clear Criminal Record Check (CRC) certificate to the required security clearance level for this role.
• Hold a full valid UK Driving License or equivalent.
• Flexible in approach and able to work across a variety of shift patterns (including public holidays and weekends).
• Be able to lift passengers' bags and oversize items in excess of 20kg.
• Must be able to meet the requirements to obtain an Airside Driving Permit.
• Diligent in following policies and procedures.
• Literacy and numeracy skills with the ability to interpret mathematical information and perform calculations.
• Strong verbal and written communication skills.
• Competent user of IT.
• Pro-active, can-do attitude, with the ability to work under own initiative and as part of a team.
• Has good communication and interpersonal skills when dealing with colleagues, crew and customers.
• Can remain calm, professional and adaptable in a busy operational environment.

Desirable:

• Previous experience of working around aircraft, ideally in a ground handling/ramp agent capacity.
• Previous experience of radio procedures.
• Knowledge of airside safety.
• LGV license or experience driving oversized vehicles.

If you're proactive, reliable and passionate about aviation, and you're looking for a permanent opportunity at Farnborough Airport, we'd love to hear from you.

Join the Ground Handling team at Farnborough Airport Limited and play an important role in delivering a bespoke, high-quality service to customers in a professional aviation environment.

Optime Group is acting as an Employment Agency in relation to this vacancy.