Ground Floor Guest Services Associate — Permanent

www.whitbreadcareers.com - jobboard; Harlow; On-site; GBP 15,000 - 21,000; Full time

Job summary

Premier Inn in Harlow is hiring a Ground Floor Team Member to welcome guests, assist with check-in and serve breakfast or dinner. The role involves varied shifts, including evenings and weekends, to keep the hotel running smoothly and guests cared for from arrival to departure.

You’ll join a team focused on guest satisfaction, with full training provided. Permanent contract and supportive working environment at Premier Inn.

Qualifications

• No hotel experience required.
• Friendly and calm under pressure.
• Willing to work evenings and weekends.

Responsibilities

• Welcome guests and help them check in.
• Serve breakfast or dinner during shifts.
• Answer questions and help solve problems for guests.
• Keep reception, restaurant and public areas tidy and welcoming.
• Support teammates across the hotel during busy periods.

Job description

Premier Inn in Harlow is hiring a Ground Floor Team Member to welcome guests, assist with check-in and serve breakfast or dinner. The role involves varied shifts, including evenings and weekends, to keep the hotel running smoothly and guests cared for from arrival to departure.

You’ll join a team focused on guest satisfaction, with full training provided. Permanent contract and supportive working environment at Premier Inn.