Guest Experience – Ground Floor (Permanent)

Whitbread; Chester; On-site; GBP 6,100 - 10,000; Full time

Benefits offered by this job

Benefits Card

Pension & Save As You Earn

Discounts

Job summary

Premier Inn in Chester is hiring a Ground Floor Team Member on a permanent contract. The role involves welcoming guests, checking them in, serving breakfast or dinner, and helping ensure a smooth stay while the hotel runs efficiently.

Shifts include evenings and weekends. 15 guaranteed hours per week at up to £13.06 per hour, with a supportive team and opportunities for training and career progression within Whitbread.

Qualifications

• No hotel experience required.
• Friendly and helpful demeanor.
• Willing to work evenings and weekends.

Responsibilities

• Welcome guests and help them check in
• Serve breakfast or evening meals
• Answer questions and help solve problems
• Help keep the reception, restaurant and public areas looking their best
• Support your teammates across the hotel when things get busy
• Make sure every guest feels looked after from arrival to departure

Skills

Customer service

Hospitality

Teamwork

Communication

Job description

Premier Inn in Chester is hiring a Ground Floor Team Member on a permanent contract. The role involves welcoming guests, checking them in, serving breakfast or dinner, and helping ensure a smooth stay while the hotel runs efficiently.

Shifts include evenings and weekends. 15 guaranteed hours per week at up to £13.06 per hour, with a supportive team and opportunities for training and career progression within Whitbread.