Ground Floor Guest Services Associate (Permanent)

Premier-In; City of Edinburgh; On-site; GBP 11,000 - 19,000; Full time

Benefits offered by this job

Permanent contract (no zero-hours)

Full training and support

Whitbread Benefits Card – up to 60%off

Company pension and Save As You Earn

Discounts on shopping, travel, cinema,

Job summary

Premier Inn Edinburgh Central is hiring a Ground Floor Team Member to welcome guests, help them check in, serve meals and keep the hotel running smoothly. This permanent role offers 24 guaranteed hours per week, a pay rate of up to £13.56 per hour, and shifts that include evenings, weekends and busy periods.

Training and a clear path to develop within Premier Inn are provided. You'll join a collaborative team and be the first and last friendly face guests meet during their stay, with

Qualifications

• You don’t need hotel experience
• If you’re friendly, enjoy helping people and can stay calm when it’s busy, we’ll teach you the rest
• Some of our best Ground Floor Team Members have joined us from retail, cafés, pubs, restaurants, leisure, travel and customer service.

Responsibilities

• Welcome guests and help them check in
• Serve breakfast or evening meals, including working behind the bar and serving alcoholic drinks
• Answer questions and help solve problems
• Help keep the reception, restaurant and public areas looking their best
• Support your teammates across the hotel when things get busy
• Make sure every guest feels looked after from arrival to departure

Job description

Premier Inn Edinburgh Central is hiring a Ground Floor Team Member to welcome guests, help them check in, serve meals and keep the hotel running smoothly. This permanent role offers 24 guaranteed hours per week, a pay rate of up to £13.56 per hour, and shifts that include evenings, weekends and busy periods.

Training and a clear path to develop within Premier Inn are provided. You'll join a collaborative team and be the first and last friendly face guests meet during their stay, with