Ground Floor Guest Service Team Member

Premier Inn; Glasgow; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Fixed-term contract

Training and support

Career development

Whitbread Benefits Card – up to 60%off

Company pension and Save As You Earn

Discounts on shopping, travel, cinema,

Job summary

Premier Inn is seeking a Ground Floor Team Member for Glasgow East Premier Inn. You’ll welcome guests, help with check-in, serve breakfast or dinner, and ensure a smooth stay. The role includes evenings, weekends, and busy periods, with a 25-hour guaranteed week and a fixed-term contract until 28 February 2027.

No hotel experience is required; friendly, helpful staff will learn on the job. You’ll join a team committed to guest satisfaction and great service across the hotel.

Responsibilities

• Welcome guests and help them check in
• Serve breakfast or evening meals, including working behind the bar and serving alcoholic drinks
• Answer questions and help solve problems
• Help keep the reception, restaurant and public areas looking their best
• Support your teammates across the hotel when things get busy
• Make sure every guest feels looked after from arrival to departure

Job description

Premier Inn is seeking a Ground Floor Team Member for Glasgow East Premier Inn. You’ll welcome guests, help with check-in, serve breakfast or dinner, and ensure a smooth stay. The role includes evenings, weekends, and busy periods, with a 25-hour guaranteed week and a fixed-term contract until 28 February 2027.

No hotel experience is required; friendly, helpful staff will learn on the job. You’ll join a team committed to guest satisfaction and great service across the hotel.