Ground Floor Guest Services Associate – Bournemouth

Whitbread; Bournemouth; On-site; GBP 11,000 - 18,000; Full time

Benefits offered by this job

Permanent contract

Full training and support

Whitbread Benefits Card

Company pension

Save As You Earn

Discounts on shopping/travel

Job summary

Whitbread is hiring a Ground Floor Team Member at Bournemouth West Cliff Premier Inn. You will welcome guests, assist with check-in, serve meals and handle guest questions to ensure a smooth stay. The role offers 30 guaranteed hours per week and a permanent contract.

No hotel experience needed; friendly, helpful individuals will be trained. Shifts include evenings and weekends, with opportunities to advance within Premier Inn and Whitbread.

Qualifications

• Welcoming guests and assisting with check-in.
• Serve breakfast or dinner to guests.
• Answer questions and help solve problems.

Responsibilities

• Welcome guests and help them check in
• Serve breakfast or evening meals
• Answer questions and help solve problems
• Keep reception, restaurant and public areas tidy
• Support teammates during busy periods

Job description

Whitbread is hiring a Ground Floor Team Member at Bournemouth West Cliff Premier Inn. You will welcome guests, assist with check-in, serve meals and handle guest questions to ensure a smooth stay. The role offers 30 guaranteed hours per week and a permanent contract.

No hotel experience needed; friendly, helpful individuals will be trained. Shifts include evenings and weekends, with opportunities to advance within Premier Inn and Whitbread.