Guest Experience Team Member (Ground Floor)

Whitbread PLC; Bournemouth; Hybrid; GBP 1,515,000 - 1,791,000; Full time

Benefits offered by this job

Whitbread Benefits Card

Pension and Save As You Earn scheme

Discounts on shopping, travel and more

Job summary

Premier Inn Bournemouth West Cliff is hiring a Ground Floor Team Member. You’ll welcome guests, help them check in, serve breakfast or dinner, and keep the reception, restaurant and public areas looking welcoming. Shifts include evenings and weekends with 30 guaranteed hours per week on a permanent contract.

No hotel experience needed—we’ll train you to deliver great guest service. Join a supportive team at Whitbread, with full training from day one and benefits including staff discounts and a

Responsibilities

• Welcome guests and help them check in
• Serve breakfast or evening meals
• Answer questions and help solve problems
• Keep reception, restaurant and public areas looking their best
• Support teammates across the hotel when busy
• Make sure every guest feels looked after from arrival to departure

Job description

Premier Inn Bournemouth West Cliff is hiring a Ground Floor Team Member. You’ll welcome guests, help them check in, serve breakfast or dinner, and keep the reception, restaurant and public areas looking welcoming. Shifts include evenings and weekends with 30 guaranteed hours per week on a permanent contract.

No hotel experience needed—we’ll train you to deliver great guest service. Join a supportive team at Whitbread, with full training from day one and benefits including staff discounts and a