Ground Floor Guest Experience Associate

Whitbread PLC; Shrewsbury; Vor Ort; GBP 15.000 - 21.000; Vollzeit

Benefits dieser Stelle

Fixed term contract

Full training and support from day one

Whitbread Benefits Card – up to 60% of

Company pension and Save As You Earn

Discounts on shopping, travel, cinema,

Zusammenfassung

Premier Inn Ground Floor Team Member in Telford is the first point of contact for guests, welcoming them, assisting with check-in, and helping with breakfast or dinner to ensure their stay runs smoothly.

Shifts include evenings and weekends; you’ll move between reception, restaurant and public areas, supporting teammates when busy and ensuring guests are looked after from arrival to departure.

Aufgaben

• Welcome guests and help them check in
• Serve breakfast or evening meals, including working behind the bar and serving alcoholic drinks
• Answer questions and help solve problems
• Help keep the reception, restaurant and public areas looking their best
• Support your teammates across the hotel when things get busy
• Make sure every guest feels looked after from arrival to departure

Jobbeschreibung

Premier Inn Ground Floor Team Member in Telford is the first point of contact for guests, welcoming them, assisting with check-in, and helping with breakfast or dinner to ensure their stay runs smoothly.

Shifts include evenings and weekends; you’ll move between reception, restaurant and public areas, supporting teammates when busy and ensuring guests are looked after from arrival to departure.