Guest Services & Breakfast Team Member – Permanent

Whitbread PLC; Canterbury; On-site; GBP 11,000 - 18,000; Full time

Benefits offered by this job

Permanent contract

Training provided

Career development

Whitbread Benefits Card

Company pension

Savings scheme

Discounts on shopping

Travel discounts

Job summary

Whitbread PLC’s Premier Inn Herne Bay is hiring a Ground Floor Team Member to greet guests, check them in and help with breakfast or dinner service. You’ll work across reception, restaurant and public areas, ensuring guests feel looked after from arrival to departure.

No two shifts are the same and you’ll be busy during peak times while building experience across hotel operations. A permanent contract is offered with 20 guaranteed hours per week.

Qualifications

• Friendly and helpful with guests
• Able to stay calm in busy periods
• No hotel experience required

Responsibilities

• Welcome guests and help them check in
• Serve breakfast or evening meals, including bar service
• Answer questions and help solve problems
• Help keep reception, restaurant and public areas clean and welcoming
• Support teammates across the hotel when busy
• Ensure guests feel looked after from arrival to departure

Skills

Guest service

Communication

Teamwork

Job description

Whitbread PLC’s Premier Inn Herne Bay is hiring a Ground Floor Team Member to greet guests, check them in and help with breakfast or dinner service. You’ll work across reception, restaurant and public areas, ensuring guests feel looked after from arrival to departure.

No two shifts are the same and you’ll be busy during peak times while building experience across hotel operations. A permanent contract is offered with 20 guaranteed hours per week.