Grassroots Projects Coordinator - Hybrid (Wembley)

The Football Association; Greater London; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Tickets to events

Free lunches at Wembley/St George's

Private medical cover

Contributory pension

25 days annual leave plus volunteering

Hybrid working model

Job summary

The Football Association (The FA) invites applications for a Grassroots Coordinator based at Wembley Stadium, hybrid working with some remote days, to support Grassroots Football Division programmes.

You will provide high-quality administrative support, coordinate projects and events, manage orders and invoices using Proactis, and offer secretarial support to committees, reporting to the Business Support Manager. Previous admin and customer service experience is essential.

Qualifications

• Office and administration experience.
• Project and programme support: experience of taking ownership of projects and seeing them through to completion.
• Microsoft Office suite (Outlook, Excel, Powerpoint, Word).
• Demonstrable experience of providing excellent customer service to internal and external stakeholders.
• Strong attention to detail.
• Ability to multitask and prioritise workload.
• Excellent verbal and written communication.

Responsibilities

• Provide high-quality administration support to aid delivery of FA programmes and activities.
• Coordinate allocated projects and events, ensuring a high level of service to internal and external customers.
• Receive and action project tasks from the Business Support Manager and Heads of Divisional Teams.
• Monitor and action items within Grassroots Division Inboxes and Divisional Smartsheet requests.
• Raise orders and process invoices using Proactis and provide monthly expense payments on a rota basis.
• Provide secretarial support to The FA's formal Committees, including minute taking and action follow-ups.
• Coordinate and attend Divisional conferences and events as required.
• Prepare reports, presentations and maintain databases for Divisional team members.
• Coordinate and attend Team meetings and follow up actions with relevant members.
• Build rapport with stakeholders, other departments, County FAs and external partners.
• Execute additional tasks to meet FA priorities and maintain health, safety standards.

Skills

Office administration

Project support

Microsoft Office

Customer service

Attention to detail

Multitasking

Verbal & written communication

Tools

Workday

Smartsheet

Proactis

Job description

The Football Association (The FA) invites applications for a Grassroots Coordinator based at Wembley Stadium, hybrid working with some remote days, to support Grassroots Football Division programmes.

You will provide high-quality administrative support, coordinate projects and events, manage orders and invoices using Proactis, and offer secretarial support to committees, reporting to the Business Support Manager. Previous admin and customer service experience is essential.