Graduate / Trainee – Technical Parts Advisor

Teambuilder Recruitment Limited; Abingdon; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Company bonus scheme

Private medical insurance

Dental insurance

Pension scheme

Full product training

Ongoing professional development

Job summary

Teambuilder Recruitment Limited is seeking a Graduate / Trainee to join as a Technical Parts Advisor / Service Administrator in Abingdon. This office-based role supports customers using CNC machinery, with full product training provided and a focus on parts sourcing, quotations and after-sales service.

Ideal candidates have a degree or HND in mechanical/engineering subject, strong communication, and a practical interest in machinery.

Qualifications

• Degree or HND (or equivalent) in Mechanical Engineering, Automotive or Motorsport or another technical subject.
• Good written and verbal communication skills.
• Basic understanding of mechanical machinery, gears, drives and components.
• Hands-on background and genuine interest in machinery.

Responsibilities

• Provide technical support by phone and email.
• Identify and source spare parts using manuals, drawings and databases.
• Prepare quotations and process orders.
• Liaise with suppliers and manufacturers to source parts and track deliveries.
• Support Field Service Engineers with parts recommendations.
• Managing warranty claims, returns and service documentation.
• Maintaining stock records and supporting inventory control.

Skills

Problem-solving

Strong communication

Reading technical drawings

Machinery knowledge

Education

Degree or HND in Mechanical Engineering / Automotive / Motorsport or related

Job description

Graduate / Trainee – Technical Parts Advisor

An excellent opportunity for a Graduate or Trainee to develop a career in a technical, office-based role with an international CNC machinery manufacturer. This is a technical support and parts role, not a design position, ideal for someone with a mechanical or engineering background who enjoys problem-solving and working with customers. Full product training and ongoing development will be provided.

About You

You should have a Degree, HND or equivalent in: Mechanical Engineering, Automotive or Motorsport' Manufacturing Engineering or another relevant technical subject. You will have good written and verbal communication skills and a basic understanding of mechanical machinery, including gears, chains, drives and mechanical components. A practical, hands-on background and genuine interest in machinery are important.

The Role

As a Technical Parts Advisor / Service Administrator, you will join the After Sales team supporting customers using professional CNC machinery and machine tools. Key responsibilities include:

• Providing technical support by phone and email.


• Identifying and sourcing spare parts using manuals, drawings and databases.


• Preparing quotations and processing orders.


• Liaising with suppliers and manufacturers to source parts and track deliveries.


• Supporting Field Service Engineers with parts recommendations.


• Managing warranty claims, returns and service documentation.


• Maintaining stock records and supporting inventory control.

What We're Looking For

Ideally, you will have:

• A good understanding of machinery and mechanical components.


• The ability to read technical drawings and manuals.


• Strong communication and organisational skills.


• A practical, problem-solving approach.


• A willingness to learn and develop specialist product knowledge.


• Full product training will be provided.

Benefits

• Competitive salary


• Company bonus scheme


• Private medical and dental insurance


• Pension scheme


• Full product training


• Ongoing professional development

An excellent opportunity to build a long-term career in technical customer support, spare parts and after-sales service within the CNC machinery industry