Graduate / Trainee - Technical Parts Advisor

Teambuilder Recruitment Limited; Abingdon; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Company bonus

Private medical insurance

Pension scheme

Full product training

Ongoing professional development

Job summary

Teambuilder Recruitment Limited invites applications for a Graduate / Trainee Technical Parts Advisor at an international CNC machinery manufacturer. The role is office-based and focuses on technical support, parts sourcing, quotations and order processing. Full training will be provided.

You should have a mechanical/engineering background, good communication skills, and a practical interest in machinery. This is a long-term career in technical customer support and spare parts within CNC

Qualifications

• Degree or equivalent in Mechanical Engineering or related technical field.
• Good written and verbal communication skills.
• Hands-on background with machinery and mechanical components.
• Willingness to learn and develop specialist product knowledge.

Responsibilities

• Provide technical support by phone and email to customers.
• Identify and source spare parts using manuals, drawings and databases.
• Prepare quotations and process orders efficiently.
• Liaise with suppliers and manufacturers to source parts and track deliveries.
• Support Field Service Engineers with parts recommendations.
• Manage warranty claims, returns and service documentation.
• Maintain stock records and support inventory control.

Skills

Mechanical knowledge

Reading technical drawings

Communication skills

Problem solving

Education

Bachelor's or HND in Mechanical Engineering (or equivalent)

Job description

Graduate / Trainee - Technical Parts Advisor

An excellent opportunity for a Graduate or Trainee to develop a career in a technical, office-based role with an international CNC machinery manufacturer.

This is a technical support and parts role, not a design position, ideal for someone with a mechanical or engineering background who enjoys problem-solving and working with customers.

Full product training and ongoing development will be provided.

About You

You should have a Degree, HND or equivalent in: Mechanical Engineering, Automotive or Motorsport' Manufacturing Engineering or another relevant technical subject.

You will have good written and verbal communication skills and a basic understanding of mechanical machinery, including gears, chains, drives and mechanical components.

A practical, hands-on background and genuine interest in machinery are important.

The Role

As a Technical Parts Advisor / Service Administrator, you will join the After Sales team supporting customers using professional CNC machinery and machine tools.

Key responsibilities include:

• Providing technical support by phone and email.
• Identifying and sourcing spare parts using manuals, drawings and databases.
• Preparing quotations and processing orders.
• Liaising with suppliers and manufacturers to source parts and track deliveries.
• Supporting Field Service Engineers with parts recommendations.
• Managing warranty claims, returns and service documentation.
• Maintaining stock records and supporting inventory control.

What We're Looking For

Ideally, you will have:

• A good understanding of machinery and mechanical components.
• The ability to read technical drawings and manuals.
• Strong communication and organisational skills.
• A practical, problem-solving approach.
• A willingness to learn and develop specialist product knowledge.
• Full product training will be provided.

Benefits

• Competitive salary
• Company bonus scheme
• Private medical and dental insurance
• Pension scheme
• Full product training
• Ongoing professional development

An excellent opportunity to build a long-term career in technical customer support, spare parts and after-sales service within the CNC machinery industry