Graduate IT Administrator

CPI SELECTION; High Wycombe; Hybrid; GBP 25,000 - 27,000; Full time

Job summary

An established industry player is seeking a dedicated IT Support Specialist to join their Systems Team. This role offers the opportunity to work with the NetSuite ERP system, providing essential support and training to users while maintaining the company's IT infrastructure. With a blend of first-line support and project tasks, you will play a crucial part in ensuring seamless IT operations. Enjoy a balanced work-life with flexible arrangements, including a day working from home, and a competitive salary package that rewards your contributions. If you're passionate about IT and eager to make an impact, this is the perfect opportunity for you.

Benefits

34 days holiday including bank holidays

Pension

Private medical health

Company performance bonus

Qualifications

• Relevant degree in IT, Computer Science, or Computer Management is preferred.
• Experience in providing first-line support for ERP systems.

Responsibilities

• Manage and support the NetSuite database and provide first-line support.
• Assist in user training and handle general IT issues.

Skills

NetSuite Support

User Training

IT Support

Database Management

Education

Degree in IT

Degree in Computer Science

Degree in Computer Management

Tools

NetSuite

IT Infrastructure Tools

Job description

Salary: £25,000 - £27,000 depending on experience + £1,000 company performance bonus per year

Working hours: Monday - Friday, 8:45 am - 5:00 pm

Work arrangement: 1 day working from home

Benefits: 34 days holiday including bank holidays, pension, private medical health, and other benefits

Job Description

The role involves supporting the Systems Team in maintaining the NetSuite ERP system, other applications, and the company's IT infrastructure. Responsibilities include first-line NetSuite support, project tasks, user training, general IT support, and coordination of IT subcontracted services.

Key Duties

1. Managing and supporting the NetSuite database, including development tasks.
2. Providing first-line support for NetSuite users, logging tickets, and escalating issues when necessary.
3. Assisting in NetSuite user training and inductions.
4. Handling first-line general IT issues, including support for new starters and leavers, hardware, software, and other IT-related tasks.
5. Supporting maintenance and troubleshooting of IT systems, including internet and third-party software issues.

Applicants with a relevant Degree in IT, Computer Science, or Computer Management are encouraged to apply.