IT Maintenance Service Center Administrator

Computacenter AG & Co. oHG; Hatfield; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking an IT Maintenance Service Center Administrator to join their dynamic team in Hatfield. In this role, you'll oversee workshop assets, conduct audits, and ensure timely repairs for customers. This position offers a collaborative environment where your contributions are valued, and you'll have opportunities for professional growth and development. If you're detail-oriented and thrive in a fast-paced setting, this is your chance to make a significant impact in a company dedicated to digital transformation and innovation.

Qualifications

• Strong administration skills with a focus on detail and accuracy.
• Clear communication skills, both written and verbal, are essential.

Responsibilities

• Oversee workshop assets and liaise with distribution teams.
• Conduct regular audits and maintain accurate asset tracking.
• Coordinate with service teams for repair approvals.

Skills

Administration Skills

Communication Skills

Multi-tasking

Attention to Detail

Team Collaboration

Proactive Attitude

Job description

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IT Maintenance Service Center Administrator

Location: UK - Hatfield | Job-ID: 213069 | Contract type: Standard | Business Unit: Information Technology

Life on the team
Join a dynamic, fast-paced environment where no two days are the same. As part of the SWAP Workshop Team at Computacenter, you’ll be surrounded by passionate professionals who value collaboration, initiative, and a shared commitment to excellence.

We believe in investing in our people. From training and certifications to career progression opportunities, we’re here to support your development every step of the way. You'll also enjoy being part of a team that celebrates achievements, embraces innovation, and values every voice. Plus, with team events, mobility opportunities, and exciting projects on the horizon, there's never been a better time to join.

What you'll do

• Overseeing all assets coming into the workshop and liaising with distribution teams to resolve discrepancies
• Conducting regular audits and maintaining accurate asset tracking
• Coordinating with service teams to secure repair approvals from customer accounts
• Ordering and distributing parts to enable timely and quality repairs
• Managing return parts, logging service calls, and maintaining clean and organized workspaces
• Supporting stock management sessions and implementing 6S standards to drive efficiency
• You'll be a crucial link in ensuring customers receive their devices on time and to the highest standard

What you'll need

• Strong administration skills and exceptional attention to detail
• Clear, confident communication – both written and verbal
• A natural sense of urgency and ability to multi-task effectively
• A flexible, collaborative mindset and proactive attitude
• Experience working within teams and building effective relationships
• Integrity, initiative, and a genuine desire for continuous self-development

Whether you're an experienced administrator looking for a fresh challenge, or someone passionate about IT and ready to step into a fast-paced environment, we’d love to hear from you.

Ready to take your career to the next level? Apply now and become part of something bigger at Computacenter.

About us

With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world’s greatest organisations, driving digital transformation, enabling people and their business.