Graduate Ecommerce Executive: DTC Growth and Analytics

Greenhouse Software, Inc.; Manchester; On-site; GBP 32,000 - 52,000; Full time

Job summary

THG Ingenuity is seeking a commercially minded Ecommerce Executive to join our Ecommerce & Marketing team. You will own day-to-day DTC ecommerce activity across client accounts, including on-site execution, performance analysis, email campaigns, and client ticket management.

This hands-on role sits at the heart of our ecommerce operations. You will need commercial acumen, attention to detail, and the confidence to work across THG Ingenuity’s tech stack and CRM tools.

Qualifications

• Experience with GA4 and CRM platforms or similar analytics tools.
• Proven ability to work in a fast-paced managed services environment.

Responsibilities

• Monitor and analyse DTC ecommerce performance, including traffic, conversion and revenue, and produce actionable insights.
• Execute on-site changes across THG Ingenuity’s ecommerce platform and Shopify with content updates and banners.
• Build, test and schedule email campaigns within THG Personify, ensuring QA across devices.
• Manage client tickets, triage issues, and maintain records with SLA respect.

Skills

Can-do attitude

Data-driven

GA4

Communication skills

Problem solving

Tools

THG Ingenuity platform

CRM platforms

Job description

THG Ingenuity is seeking a commercially minded Ecommerce Executive to join our Ecommerce & Marketing team. You will own day-to-day DTC ecommerce activity across client accounts, including on-site execution, performance analysis, email campaigns, and client ticket management.

This hands-on role sits at the heart of our ecommerce operations. You will need commercial acumen, attention to detail, and the confidence to work across THG Ingenuity’s tech stack and CRM tools.