Graduate Change & AI Communications Consultant

Reply; Manchester; On-site; GBP 26,000 - 34,000; Full time

Job summary

Reply in Manchester is seeking a Graduate Change and Communications Consultant to help clients realise value from Microsoft 365, Copilot and AI-enabled ways of working. In this entry-level role you will craft clear campaigns, training materials and stakeholder communications to explain new tools and behaviours.

Working with experienced consultants and client teams, you will contribute to change and adoption initiatives, process mapping and improvement activities, as well as AI & Automation

Qualifications

• Strong communication and creative skills for campaigns, training materials and stakeholder communications.
• Proactive in building expertise in Microsoft 365, Copilot, Power Platform and cloud technologies.

Responsibilities

• Support change management initiatives that help clients adopt Microsoft 365, Copilot and AI-enabled ways of working.
• Develop clear, engaging communications, campaigns and stakeholder updates that explain new tools, processes and behaviours.
• Contribute to the design and delivery of training materials, user guides, workshops and adoption sessions for diverse audiences.
• Assist with process and user journey mapping, as well as basic process re-engineering, to identify opportunities for automation and Copilot or Power Platform solutions.
• Collaborate with consultants, architects and client stakeholders to gather requirements, capture feedback and translate insights into actionable adoption activities.
• Support AI & Automation Factory and Copilot adoption projects through discovery, content creation, testing, documentation and preparation of showcases and demos.
• Maintain accurate project documentation and status updates to ensure alignment across internal and client teams.
• Proactively build knowledge of Microsoft 365, Copilot, Power Platform, AI concepts and cloud technologies to enhance the quality of delivery.

Skills

Communication

Creativity

Stakeholder management

Education

Bachelor's degree (2:1)

Tools

Microsoft 365

Copilot

Power Platform

Job description

Reply in Manchester is seeking a Graduate Change and Communications Consultant to help clients realise value from Microsoft 365, Copilot and AI-enabled ways of working. In this entry-level role you will craft clear campaigns, training materials and stakeholder communications to explain new tools and behaviours.

Working with experienced consultants and client teams, you will contribute to change and adoption initiatives, process mapping and improvement activities, as well as AI & Automation