GP Receptionist & Patient Access Specialist

Primary Integrated Community Services Ltd; Market Warsop; Hybrid; GBP 17,000 - 21,000; Full time

Benefits offered by this job

NHS Pension 2015 Scheme

Flexible work-life balance

Free parking across sites

Education and training opportunities

Cycle to work scheme

Blue Light Card access

Job summary

Primary Integrated Community Services Ltd seeks a receptionist to join our team, offering training if needed. Experience with NHS settings is preferred to help maintain high-quality reception service for visitors. You will handle patient requests, appointment signposting, and clerical tasks in a supportive, patient-centered environment.

We value strong communication, teamwork, and a professional telephone manner to ensure smooth patient flow and a welcoming front desk experience.

Qualifications

• A good standard of education.
• Strong team and interpersonal skills.
• First class telephone manner.

Responsibilities

• Maintaining and monitoring the practice appointments system
• Processing personal and telephone requests for appointments, visits and telephone consultations
• Signposting to appropriate healthcare professionals
• Handling mail and providing clerical support
• Processing repeat prescriptions in line with practice guidelines
• Providing refreshments and keeping reception area tidy
• Ensuring visitors are greeted professionally

Skills

Strong team and interpersonal skills

First class telephone manner

Education

Good standard of education

Job description

Primary Integrated Community Services Ltd seeks a receptionist to join our team, offering training if needed. Experience with NHS settings is preferred to help maintain high-quality reception service for visitors. You will handle patient requests, appointment signposting, and clerical tasks in a supportive, patient-centered environment.

We value strong communication, teamwork, and a professional telephone manner to ensure smooth patient flow and a welcoming front desk experience.