GP Receptionist & Admin Coordinator

Elgin Clinic; Royal Borough of Greenwich; On-site; GBP 18,000 - 22,000; Full time

Job summary

The Elgin Clinic is seeking an experienced GP Receptionist/Administrator to join a busy, supportive team. You will be the first point of contact, delivering a professional and caring service while handling a mix of reception and administrative duties to keep the practice running smoothly.

You should have prior GP reception experience, excellent communication and IT skills, and the ability to work calmly under pressure as part of a reliable and proactive team.

Qualifications

• Experience in GP reception essential.
• Excellent communication and IT skills required.
• Ability to manage a busy reception environment and patient enquiries.

Responsibilities

• Welcome patients and visitors to the practice in a friendly, professional manner.
• Answer telephone calls and respond to patient enquiries promptly.
• Book and manage appointments, cancellations and reschedules.
• Process repeat prescription requests and direct patients to appropriate services.
• Scan and file clinical documents, update patient records and manage emails.
• Provide general administrative support to the practice team and maintain confidentiality.

Skills

Communication skills

Organisational skills

IT skills

Team player

Calm under pressure

Tools

Medical reception software

Job description

The Elgin Clinic is seeking an experienced GP Receptionist/Administrator to join a busy, supportive team. You will be the first point of contact, delivering a professional and caring service while handling a mix of reception and administrative duties to keep the practice running smoothly.

You should have prior GP reception experience, excellent communication and IT skills, and the ability to work calmly under pressure as part of a reliable and proactive team.