GP Practice Receptionist – Warm, Patient-Centered Front Desk

The Wordsworth; Ilford; On-site; GBP 21,000 - 25,000; Full time

Job summary

The Wordsworth is seeking a friendly receptionist to join our GP Practice in East London. You will handle calls, check patients in for appointments, and assist with general admin tasks while maintaining a courteous and professional environment for patients and visitors.

We value excellent communication, a passion for helping patients, and the ability to multi-task in a busy primary care setting. You will support the Practice team and contribute to a positive patient experience.

Qualifications

• Experience in admin roles within a clinical setting is preferred.
• Excellent communication skills and a passion for helping patients.
• Strong customer service mindset and able to multi-task in a busy GP practice.

Responsibilities

• Handle telephone calls and check patients in for appointments.
• Assist patients with queries and provide admin support to the Practice team.

Skills

Admin experience

Primary care experience

Communication skills

Customer service

Multi-tasking

Professionalism

Tools

Microsoft Office

Job description

The Wordsworth is seeking a friendly receptionist to join our GP Practice in East London. You will handle calls, check patients in for appointments, and assist with general admin tasks while maintaining a courteous and professional environment for patients and visitors.

We value excellent communication, a passion for helping patients, and the ability to multi-task in a busy primary care setting. You will support the Practice team and contribute to a positive patient experience.