GP Practice Receptionist — 4 Sites, 24 Hours

The Methodist Church in Britain; Nottingham; On-site; GBP 19,000 - 23,000; Full time

Job summary

The Parks Medical Practice is seeking a receptionist for Grange Park Surgery in Nottingham. You will be the first point of contact for patients, handling phone and in-person enquiries, booking appointments and registering new patients. The role covers front desk duties and general admin across four sites, with 24 hours over four days and Tuesdays off.

Experience in customer service is preferred. GCSE English and Maths (A-C) are required, with good IT and communication skills.

Qualifications

• GCSE grade A to C in English and Maths.

Responsibilities

• Be the first point of contact for patients by phone and in person.
• Coordinate front desk duties and assist with general admin.
• Greet callers, establish their needs and direct them to the right person.
• Book appointments on the computerised appointments system.
• Register patients, checking paperwork is complete.
• Cover reception at other sites when needed.

Skills

Good communication skills

IT knowledge

Education

GCSE English and Maths (A-C)

Job description

The Parks Medical Practice is seeking a receptionist for Grange Park Surgery in Nottingham. You will be the first point of contact for patients, handling phone and in-person enquiries, booking appointments and registering new patients. The role covers front desk duties and general admin across four sites, with 24 hours over four days and Tuesdays off.

Experience in customer service is preferred. GCSE English and Maths (A-C) are required, with good IT and communication skills.