GP Practice Reception & Admin Coordinator

Cockfosters Medical Centre; Chipping Barnet; On-site; GBP 20,000 - 26,000; Full time

Job summary

Cockfosters Medical Centre is seeking a friendly Receptionist/Administrator to join our team in Enfield/Barnet area. The role blends patient-facing reception with essential administrative support for the Practice Management Team, ensuring smooth day‑to‑day operations and high‑quality patient care.

You will be the first point of contact for patients, handling enquiries both in person and by phone, while assisting with a range of admin tasks, audits and project support.

Qualifications

• Excellent communication and organisational skills.
• Good IT skills and ability to learn new systems.
• Ability to work in a fast-paced environment whilst maintaining attention to detail.
• Previous experience working within General Practice.
• Experience using EMIS Web.
• Experience processing repeat prescriptions.
• Experience workflowing clinical correspondence.

Responsibilities

• Greeting and assisting patients and visitors at the reception.
• Answering telephone calls and responding to patient enquiries.
• Booking, amending and cancelling appointments.
• Processing patient requests and signposting where appropriate.
• Maintaining confidentiality and accurate patient records.
• Updating patient demographics and records.
• Scanning, photocopying and document management.
• Maintaining electronic filing systems.
• Preparing meeting packs, agendas and taking minutes.
• Supporting audits, patient surveys and general practice administration.

Skills

Communication

Organisational skills

Fast-paced environment

General Practice experience

EMIS Web

Repeat prescriptions

Clinical correspondence workflow

Tools

EMIS Web

Job description

Cockfosters Medical Centre is seeking a friendly Receptionist/Administrator to join our team in Enfield/Barnet area. The role blends patient-facing reception with essential administrative support for the Practice Management Team, ensuring smooth day‑to‑day operations and high‑quality patient care.

You will be the first point of contact for patients, handling enquiries both in person and by phone, while assisting with a range of admin tasks, audits and project support.